This Solution Architect is a functional and technical expert, consulting with customers on implementing the company solutions based on leading practices, with the goal of accelerating adoption and driving customer business outcomes. The role requires the person to be focused on solving customer challenges by providing leadership and support during sales cycles, on direct engagements with our customers and partners, and advocating for customer needs within the company.
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Location
Dubai, United Arab Emirates
Responsibilities
- Understand the client’s overall business to ensure the successful implementation of the company products and technologies.
- Work with the company Sales, Solution Consulting, Global partners, and others to qualify, manage and close Expert Services opportunities.
- Engage with C-Levels roles not only within IT but also various business functions on the largest digital transformation opportunities with our most strategic customers.
- Build credibility and trust with core Customer account teams to ensure they engage with Expert Services early in the deal lifecycle.
- Drive Expert Services sales by establishing trusted advisor relationships with customers.
- Support pre-sales activities like conducting sales presentations, leading solutioning, and estimating consulting engagement efforts.
Qualifications
- 3+ years’ experience working with the company, with a broad knowledge of the platform’s capabilities.
- Extensive career in Professional Services, ideally working with a software OEM, understanding the value proposition for customers.
- Ability to communicate complex business and technical concepts using visualization and modelling aids.
- Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time.
- Aspirations to hold either a CMA or CTA certification.
Work Conditions
Up to 50% travel annually, driven by customer needs and internal meetings.
