Solution Architect

This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup as well as the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!

Location
Dubai

Responsibilities

• Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients.
• Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.
• Internally, act as a trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape the product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products.
• Work closely with product teams to close the PMF (Product Market Fit) gaps and drive the roadmap of product development/iterations.
• Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Requirements
Minimum Qualifications

• Achieved a Bachelor's degree with strong business acumen.
• 5+ years of related work experience in a similar or related field.
• Past experience in cloud computing, and related technology ecosystem.
• Strong regional experience across the Middle East and Africa (MEA).
• Comfortable with a fast-paced and ambiguous "startup" environment, strong problem solver, resilient.
• Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds.
• Proficiency in Chinese is required, as the role involves regular communication with key stakeholders.

Preferred Qualifications

• Good understanding of cloud native applications, and big data technologies.
• Computer science or engineering equivalent degrees preferred.
• Industry-wise, preferably, have worked with large enterprise clients in verticals like eCommerce, Retail, Media, Entertainment, Gaming and/or Gambling.
• Preferably in the role of solution architect or pre-sales solution engineering in B2B space ideally in AI/ML, video cloud, edge computing and/or cloud computing space.
• Product-wise, preferably have a deep understanding of Public Cloud and related business use cases, including but not limited to:
  • edge network (CDN) and security (WAF, DDoS)
  • video streaming - Livestream solution end-to-end, RTC, VOD
  • ML applications (ML Recommend, computer vision, NLP, generative AI)