About the Role
We are seeking a Solution Consultant who will act as a business and functional advisor to clients throughout software implementation projects. In this role, you will translate business requirements into effective solution designs, configure the application, manage project delivery within agreed scope and controls, and ensure a successful transition to the Support team.
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Principal Responsibilities
- Translate client business requirements into solution needs and configure the application accordingly.
- Build functional solutions within Statement of Work specifications, including scope, schedule, and budget requirements.
- Manage assigned implementation projects with moderate guidance.
- Lead on-site and remote requirements-gathering sessions.
- Develop and maintain project documentation.
- Identify, mitigate, and manage project risks, including software issues, scope challenges, and delays.
- Establish and maintain effective client relationships.
- Collaborate with various departments to resolve client issues.
- Manage communication of relevant project information to clients and internal stakeholders.
- Monitor project controls, including hours budget versus actuals, forecast accuracy, and revenue attainment.
- Identify and communicate scope changes affecting resources, timelines, or financial commitments through the change-order process.
- Ensure a successful transition from Implementation to Support.
- Provide work direction and mentoring to other team members.
- Recommend business process improvements based on client requirements.
Position Requirements
- 3+ years of business experience, including at least 2+ years in application implementation or client-facing consulting.
- 2+ years of experience with eProcurement, supply chain, or contract lifecycle management software is preferred.
- Strong project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills.
- Ability to learn quickly, contribute independently, manage multiple projects, and work effectively in a team environment.
- Initiative to drive tasks and issues through to resolution.
- Strong written and verbal English communication skills.
- Ability to work extensively by telephone and in person with clients and suppliers.
- Experience with project management methodologies.
- Proficiency in PowerPoint, Project, Visio, Excel, Word, and other standard business productivity tools.
- Willingness to travel domestically and internationally, approximately 20-30%.
- Professional judgment and critical-thinking skills.
Nice to Have
- Bachelor’s degree.
- Experience implementing software-as-a-service solutions or ERP systems with systems integration.
- Experience with the Waterfall project management methodology.
- Experience in business automation and workflow process development.
- Additional language skills.
What We Offer
You will find great benefits, an empowering culture, a flexible work environment, and much more!
Our Values
At our company, we prioritize our people. Our products are built on intellectual property, but the real differentiator is the teams behind them — the collaboration, innovation, problem-solving, and delivery for customers. We adhere to the following values:
- Transparency – Openness Builds Trust: Candor strengthens relationships, speeds decision-making, and ensures problems are solved collaboratively.
- Entrepreneurial Spirit – Own It, Drive It, Make It: A customer-focused, problem-solving mindset is crucial for individual and organizational growth.
- Accountability – Thumbs In, Not Fingers Out: We take responsibility for our actions.
- Metrics-Driven Results – Outcomes Over Activities: Data and evidence guide our decisions and help us deliver meaningful impact.
We are committed to promoting Equal Opportunities in employment. All employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marital or civil partner status, pregnancy, or maternity (Protected Characteristics Equality Act 2010).
