As a Digital Solution Engineer, you will work closely with sales teams to understand customer needs, goals, and challenges, demonstrating how Dynamics 365 / Power Platform can facilitate their transformation. Your role involves providing assurance throughout the sales cycle, ensuring that proposed solutions meet customer requirements and expectations.
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You will utilize your technical knowledge and communication skills to inspire and influence customers in choosing Microsoft AI Business Solutions. The mission of Microsoft AI Business Solutions is to assist customers in digitally transforming their businesses, enhancing profitability, and creating new revenue sources through innovative solutions powered by AI.
This position offers an opportunity for career development in a dynamic environment, encouraging a growth mindset supported by feedback, coaching, and mentoring. Emphasis is placed on diversity and inclusion, allowing for the sharing of unique perspectives and ideas.
You will serve as the Solution Engineer (pre-sales consultant) for your assigned workload (Finance & Supply Chain) and collaborate with a team comprising Solution Specialists, Customer Success Units, partners, and engineering. Your responsibilities will include qualifying deals, developing strategies, and presenting industry-aligned demonstrations to customers.
Key Responsibilities:
- Advance qualified pipeline revenue by demonstrating solution capabilities and securing customer solution design endorsement.
- Engage with account teams for solution envisioning sessions and business value assessments.
- Conduct compelling customer-centric solution demonstrations based on technical expertise.
- Address solution architecture considerations and handle competitive objections.
- Collaborate with partners and Customer Success to align on deployment plans and Key Performance Indicators.
- Lead discovery sessions to clarify customer challenges and prioritize business value themes.
Qualifications:
- Technical pre-sales or consulting experience, or equivalent background.
- Familiarity with cloud and hybrid infrastructures, architecture designs, and migrations.
- Experience in solution pre-sales for business applications or SaaS technologies.
- Skills in value-based selling and crafting differentiated solution strategies.
- Proven ability to influence stakeholders and coordinate resources for complex engagements.
- Strong understanding of business application solutions, commercial cloud offerings, and value selling methodologies.
- Excellent communication skills across various customer stakeholders (CIO, CFO, CMO, etc.).
Language Requirements: Proficiency in English is expected or required.
Microsoft values diversity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics.
