About the Role
Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. As a Copilot Solution Engineer, you will play a critical role in accelerating AI transformation by leading technical engagements that drive customer adoption of Microsoft 365 Copilot, Copilot Studio & Agents, and related AI-powered productivity solutions. This role is deeply technical and is responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align with their business goals and technical requirements.
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Responsibilities
- Maintain expert-level knowledge in Microsoft 365 Copilot, Copilot Studio & Agents, and AI-powered productivity solutions, and apply it to lead technical engagements with customers.
- Independently deliver discovery, demo, and whiteboarding sessions that align with customer business goals and technical readiness.
- Build competitive strategy by identifying product differentiators and proactively addressing objections to win technical decisions.
- Lead solution design and PoC efforts by reframing customer challenges, quantifying business impact, and demonstrating Microsoft’s value in complex selling environments.
- Engage in partner sell-with scenarios by co-owning technical execution and acting as a trusted source of partner knowledge.
Requirements
- Bachelor's/Master's Degree in Computer Science, Information Technology, or related field AND 4+ years of experience in technical pre-sales, solution architecture, or consulting roles.
- L200 consultative and L400 technical certifications (or equivalent experience).
- 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
- 4+ years experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
- M365 Copilot and Copilot Studio hands-on experience.
Location
Dubai, United Arab Emirates
Work Conditions
3 days/week in-office
Benefits
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
