About
Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. As a Solution Engineer in the AI Business Solutions – Copilot team, you will lead technical engagements that drive AI transformation for enterprise customers. Your mission is to win technical decisions and accelerate adoption of the company 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies.
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Responsibilities
- Lead AI-first Copilot & Agents engagements from ideation to HoK validation to production adoption, ensuring activities are tied to measurable business outcomes and customer value realization.
- Own technical decision leadership across qualified opportunities, delivering activities (customized demos, whiteboarding, POC orchestration and/or HoK sessions).
- Design and validate secure Copilot + Agent architectures, addressing data readiness, governance, compliance, and integration challenges.
- Drive Copilot adoption and workload expansion by positioning integrated solutions across M365 and business applications to maximize value.
- Execute and document POC outcomes and solution assessments, capturing results within technical close plans and consumption plans.
- Ensure deployment readiness and adoption success by aligning with Customer Success Unit to define usage intent, consumption planning, and execution milestones.
- Orchestrate cross-team collaboration to convert technical wins into deployment, usage, and consumption growth.
- Maintain sales execution rigor, including tracking of activities, blockers, milestones, and pipeline progression.
- Continuously grow Copilot and AI expertise, applying latest frontier innovations and sharing insights to improve team capability and field effectiveness.
Qualifications
- 5-8 years of experience in enterprise solution engineering or technical sales roles.
- Deep technical expertise in the company 365 Copilot, Copilot Studio, and AI Agents, with a track record of winning complex technical decisions.
- Skilled in crafting secure, scalable architectures and leading cross-functional engagements.
- Experience mentoring junior engineers and contributing to team-wide learning and strategy.
- Strong influence and communication skills with the ability to engage executive stakeholders.
- 5+ years technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience
OR equivalent experience
Location
United Arab Emirates, Dubai
Work Conditions
- 3 days/week in-office
- Travel: Less than 25%
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
