The Solution Sales Executive (SSE) is a strategic sales role that combines deep expertise, business acumen, and end-to-end domain knowledge of the Customer Experience Lines of Business (CX LoB) cloud to drive revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader. The SSE shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution.
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Key Responsibilities
- Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals and business objectives.
- Provide domain expertise and thought leadership in the solution area to address high-priority business challenges, leading end-to-end process mapping and owning the transformation roadmap for the LoB.
- Identify and develop new business opportunities within existing accounts, driving pipeline growth and meeting revenue targets.
- Collaborate with value advisors to craft compelling narratives that articulate ROI and competitive advantages, delivering persuasive pitches to accelerate executive buy-in.
- Navigate complex pricing and contractual discussions while balancing client expectations with organizational profitability and cloud revenue growth.
- Own CX LoB deal cycles, working alongside the Customer Success Manager (CSM) team to drive measurable outcomes and elevate customer discussions.
Qualifications & Competencies
- Bachelor’s degree in Business, Marketing, Information Technology, or related field.
- Management consulting profile with 10-15 years' industry experience; ability to build executive relationships and influence at the C-suite level.
- Proven experience in account management, solution sales, or customer success roles with B2B enterprise experience.
- Deep expertise and domain knowledge, with strong understanding of AI and innovation trends.
- Excellent communication, negotiation, and stakeholder management abilities.
- Analytical mindset with a focus on problem-solving and continuous improvement.
Work Conditions
- Expected Travel: 0 - 10%
- Career Status: Professional
- Employment Type: Regular Full Time
- Additional Locations: #LI-Hybrid
Location
Riyadh, SA
