Solution Sales Specialist

About the Role
The Sales Associate supports the sales team in identifying new opportunities, maintaining client relationships, and assisting in closing deals for IT solutions and services. This role focuses on learning the sales process, building product knowledge, and assisting with customer engagement activities to drive business growth.

Key Responsibilities:

• Sales Support & Lead Generation
  • Support lead generation efforts by qualifying incoming inquiries and conducting initial outreach.
  • Assist in updating sales pipeline and maintaining accurate records in the CRM system.
  • Help follow up on marketing campaigns and events to engage prospective clients.
• Customer Interaction & Engagement
  • Assist in scheduling meetings, demos, and sales calls.
  • Participate in client conversations and note key requirements for follow-up by senior sales staff.
  • Help maintain communication with clients throughout the sales process under supervision.
• Proposal Preparation & Documentation
  • Assist in preparing proposals and quotes with input from senior team members.
  • Support document collection and submission for RFPs, contracts, and client onboarding.
  • Ensure that client documents and sales materials are updated and organized.
• Collaboration with Sales Team
  • Coordinate internally with the marketing, technical, and sales teams to ensure alignment during the sales cycle.
  • Participate in team meetings, training sessions, and product knowledge updates.
• CRM and Reporting
  • Maintain basic CRM hygiene (client data, opportunity status, meeting logs).
  • Provide weekly summaries of assigned leads and prospects.

Requirements

• Qualifications
  • Education: Bachelor's degree in business administration, IT, or a related field.
  • Experience: 2–4 years of experience in sales or client-facing roles.
  • Strong communication, eagerness to learn, and ability to build rapport.
  • Familiarity with CRM tools and MS Office.
  • Basic Microsoft product awareness is a plus.
  • Good negotiation and persuasion skills.
  • Microsoft Fundamentals certifications are a plus.
  • Ability to have time management skills and organizational skills.