Solutions Architect - Apsara Stack

Apsara Stack provides private cloud products and services for enterprise customers across various industries, including Government, Finance, Telecommunications, Energy, Manufacturing, and Transportation. This role involves leading the design of Apsara Stack product solutions and providing project support.

Core Responsibilities:

1. Opportunity Assessment and Technical Engagement:

   • Participate in assessing and selecting opportunity as a product line representative.
   • Identify market-specific scenarios to design and promote private cloud solutions.
   • Collaborate with the sales team on complex project requirements and engage in technical discussions with clients to influence decision-makers.

2. Product Solution Design and Technical Support:

   • Understand customer requirements and provide competitive product solutions based on their needs.
   • Offer technical support during product selection, configuration, pricing, and bidding.
   • Monitor implementation and optimize product solutions.
   • Document best practices and summarize benchmark cases to facilitate replication of solutions.
   • Explore innovative product solutions to enhance market coverage.

3. Product Improvement:

   • Conduct in-depth customer needs research and provide feedback to the product development team.
   • Ensure effective implementation of improvement requests and contribute to continuous development.

Basic Qualifications:

1. Bachelor's degree or higher in Computer Science or a related field.
2. Expertise in areas such as cloud computing, cloud security, operating systems, networking, virtualization, databases, big data, application architecture, microservices, containers, and middleware.
3. Familiarity with one or two industries (telecommunications, government, finance) and experience in expanding B2B solutions in these sectors is preferred.
4. Strong communication and collaboration skills for executing large, multi-stakeholder projects.
5. Preferred experience in product design.
6. The company technical certification (ACP or ACA) preferred.
7. Fluent in English with strong communication skills.