About the job
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The company is looking for experienced and motivated technologists who possess a unique balance of technical depth and strong interpersonal skills. You will partner with customers, sales, and several other teams to craft highly scalable, flexible, and resilient cloud architectures that address customer business problems and accelerate the adoption of services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of the company's services within enterprise customers. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.
The position will be based in Dubai/Abu Dhabi and expected to travel between 25%-50% to Middle East countries.
The sales, marketing, and global services team is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector. The global support team interacts with leading companies and believes that world-class support is critical to customer success. Support also partners with a global list of customers that are building mission-critical applications on top of the company's services.
Key job responsibilities
- In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of the company's services.
- As a key member of the sales team, ensure success in building and migrating applications, software, and services on the company's platform.
- Educate customers of all sizes on the value proposition of the company's services, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using the company's services.
- Capture and share best-practice knowledge amongst the solutions architect community.
- Author or otherwise contribute to customer-facing publications such as whitepapers.
- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
- Act as a technical liaison between customers, service engineering teams, and support.
About The Team
Diverse Experiences
The company values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why the company
The company is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at the company, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and gender diversity conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 7+ years of IT development or implementation/consulting in the software or Internet industries experience.
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.
- 2+ years of design, implementation, or consulting in applications and infrastructures experience.
Preferred Qualifications
- Experience working within software development or Internet-related industries.
- Experience migrating or transforming legacy customer solutions to the cloud.
- Experience working with company technologies from a dev/ops perspective.
Our inclusive culture empowers employees to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://thecompany.jobs/content/en/how-we-hire/accommodations for more information.
