About the Role:
The company’s Professional Services team helps our Defense and Intelligence (D&I) customers adopt the company Platform and rapidly realize return on investment in company data and analytics. The Professional Services Global D&I team is looking for a Solutions Architect responsible for the implementation, integration, and analysis of new software and data products that extend the company Platform and deliver new capabilities to our strategic D&I customers. In this role, you will be embedded with our customer to train users on company products, translate requirements, design workflows, and communicate with the company’s product team on mission critical capabilities. Your work will be highly visible, directly impacting customers' ability to quickly access company’s unprecedented datasets, as well as streamline the internal processes for adding new customers to our platform. Ideal candidates will be excited about the company’s mission.
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This is a full-time, in-office position based in one of our strategic customer locations 5 days a week, in Abu Dhabi, UAE. This position is contingent upon award.
Impact You’ll Own:
- Understand clients’ needs and deliver tailored solutions
- Break down ambiguous, high-stakes problems into clearly defined, solvable components
- Leverage analytical skills to deliver products to our D&I customers and support mission requirements
- Design workflows, defining data models, configuring integrations, and helping define tooling that aligns to the customer’s mission.
- Train users, iterate with them in real time, and ensure that company solutions become mission-critical to daily operations.
- Translate operational requirements into actionable product feedback for the company’s engineering teams.
- Communicate technical capabilities back to customers in clear, mission-focused language.
- Rapidly prototype, test, and adjust workflows to match real operational needs.
- Mapping out high-level strategy with decision makers by sitting next to analysts to debug workflows.
- Work closely with customer teams to understand their workflows, pain points, and mission priorities.
What You Bring:
- Bachelor’s degree in Computer Science, Software, Systems Engineering, or similar
- 4+ years of experience in supporting D&I customers, with specialized technical experience in the general areas of systems integration
- Fluent in Golang, Python, Postgresql, & React or related technologies
- Experience with cloud deployments; GCP, AWS, Azure
- Solid problem-solving and systems thinking skills
- Exceptional communication and stakeholder management
- Ability to quickly learn new technical domains and tools
- Comfortable operating in ambiguous, high-pressure environments
- Deep curiosity and willingness to dive into operational details
- Fluency in translating between technical and non-technical audiences
- Experience with solving complex problems through analytical skills
- Experience scaling and maintaining production systems
What Makes You Stand Out:
- Experience working with defense and intelligence organizations in the UAE
- Systems integrations experience working with multi domain/multi-level security architectures, particularly the Defence and Intelligence.
- Working knowledge of JavaScript and its mapping libraries (OpenLayers, Leaflet, ArcGIS API for JavaScript), Google Earth Engine and it’s SDK
- Experience with RDBMS (PostgreSQL, SQL) and distributed databases (NoSQL)
- Experience in geopolitics and data science
- Ability to pick up new technologies quickly
- Experience with building analytical products from complex datasets
- Experience with geospatial technologies and data
- GEOINT experience, imagery exploitation and analysis
- Fluent in multiple languages
Application Deadline:
11:45p / 23:45 CET on the date stated below. Applications are reviewed on a rolling basis. This posting may be removed earlier than projected if a suitable pool of applications has been received. For this reason, we recommend applying as soon as you are able to.
Benefits While Working at the company:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Volunteering Paid Time Off
This role is eligible for commission.
