Congratulations, you have taken the first step towards a career-defining role. Join the team that safeguards data wherever it goes. The company protects and controls digital assets, helping enterprises prevent data theft and achieve compliance. They offer granular permissions for digital assets that can be dynamically set at the enterprise level, even when shared externally. With a focus on asset discovery and automated policy enforcement, the company adapts to changing security threats and regulatory requirements in real-time and at scale.
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The company is looking for a passionate and driven Solutions Architect to join their team. The ideal candidate will identify multiple solutions to the same problem, contribute to decision-making, and assist customers in adopting the company's products and solutions. This role offers the opportunity to work in a dynamic environment that nurtures innovation, focusing on solving complex business problems with simple, intuitive solutions.
Key Responsibilities:
- Engage with existing and prospective customers to help them adopt the company's products and meet their business requirements.
- Ensure consistent growth in product awareness, adoption, and usage among customers.
- Showcase product and solution concepts through presentations, demos, and effective documentation.
- Lead discovery sessions with IT and business users to understand clients' business objectives and system/application needs.
- Design solutions that best meet clients' requirements using a strong understanding of the company's product features and related technologies.
- Create documentary artifacts including business cases, usage scenarios, solution blueprints, FAQs, and meeting notes.
- Collaborate with other customer success teams to ensure project milestones are met for production go-live and UAT sign-off.
- Communicate progress and expectations and escalate problems as necessary.
- Conduct client training sessions and support clients through the go-live process to promote solution adoption.
- Provide regular feedback from end users to the product team.
- Identify opportunities for upselling the company's offerings.
Qualifications:
- Experience in information security procedures and practices.
- Certification in relevant knowledge areas such as information security, business process management, or IT infrastructure.
- Analytical mindset to identify multiple solutions to the same problem and assist in decision-making.
- A proactive attitude with innovative ideas to work within existing constraints.
- Capability to handle difficult situations while maintaining healthy relationships with customers.
If you are an innovator, risk-taker, and fearless problem solver with a passion for data security, the company is the place for you! Apply today to build the future of data security together.
