Solutions Consultant / Product Analytics & Growth (Mixpanel)

About the Role
We are currently seeking a Solutions Consultant – Product Analytics & Growth to take ownership of our Mixpanel business across Saudi Arabia, UAE, Bahrain, and Qatar. This is a highly customer-facing role combining solution consulting, product analytics, pre-sales, commercial ownership, and account development. You will actively engage with sales and take complete ownership of opportunities, understand customer problems, design solutions, deliver demonstrations, coordinate technical discussions, build commercial proposals, and support customers through implementation and long-term growth.

Responsibilities
You will take ownership of Mixpanel customers and opportunities across Saudi Arabia, UAE, Bahrain, and Qatar by working directly with existing customers, prospects, Mixpanel teams, and the company’s internal teams to develop opportunities and deliver successful solutions. Your responsibilities include:

Solution Consulting & Discovery

• Meet directly with prospective and existing customers.
• Understand their product, customer journeys, business model, and growth objectives.
• Identify challenges across acquisition, activation, conversion, engagement, retention, and monetisation.
• Translate business problems into practical product analytics solutions.
• Design relevant Mixpanel use cases based on the customer’s priorities.
• Recommend measurement frameworks, KPIs, event structures, and analytics approaches.
• Act as a trusted advisor to Product, Growth, Marketing, Data, and leadership teams.

Mixpanel Demos & Technical Pre-Sales

• Lead Mixpanel product demonstrations for prospects and customers.
• Build demos around real customer use cases rather than generic product walkthroughs.
• Explain how Mixpanel can assist teams in answering specific product and growth questions.
• Demonstrate funnels, retention, cohorts, user journeys, segmentation, session replay, and other relevant Mixpanel capabilities.
• Support technical discovery around SDKs, event tracking, integrations, data architecture, and implementation.
• Work with customer data and engineering teams when deeper technical discussions are needed.
• Coordinate proof-of-concepts, trials, and evaluations.

Commercial Ownership

• Take ownership of opportunities from discovery through commercial discussion and closing.
• Collaborate with the company’s commercial team to build proposals.
• Understand customer requirements regarding users, events, data volumes, products, and contract structure.
• Prepare and present commercial options.
• Manage follow-ups and next steps with customers.
• Work closely with Mixpanel account teams on pricing, deal structure, and partner opportunities.
• Assist customers in building internal business cases for adopting or expanding Mixpanel.
• Identify expansion opportunities within existing accounts.

Customer & Account Development

• Build strong relationships with existing Mixpanel customers.
• Understand how customers are utilizing the platform and where additional value can be generated.
• Identify adoption challenges, new use cases, and expansion opportunities.
• Coordinate with the company’s implementation and consulting teams when deeper delivery support is necessary.
• Support renewals and account growth.
• Maintain clear ownership of customer actions, opportunities, and follow-ups.

GCC Market Development
You will contribute to the growth of the company’s Mixpanel business in the region by:

• Developing relationships with product, growth, digital, marketing, and data leaders across the region.
• Identifying and developing new enterprise and high-growth opportunities.
• Participating in customer meetings, executive briefings, and partner sessions.
• Building relationships within the regional product and technology ecosystem.
• Representing the company and Mixpanel at relevant conferences, roundtables, meetups, and industry events.
• Helping to organise the company and Mixpanel customer events in the region.
• Consistently following opportunities from initial interaction to commercial outcome.
• Some international travel across the GCC is expected.

Requirements
We are seeking a candidate who is slightly beyond junior level and ready to take real ownership. Suitable candidates may currently work in product analytics, SaaS consulting, pre-sales, customer success, product management, growth, or digital analytics, and are looking for a role with significantly more responsibility. Ideally, you will have 2–4 years of relevant professional experience. You should have:

• Experience working directly with customers in SaaS, consulting, technology or digital products.
• Strong understanding of product analytics and digital customer journeys.
• Experience with Mixpanel, Amplitude, GA4, Adobe Analytics, Contentsquare, Heap, or similar platforms.
• Understanding of concepts such as funnels and conversion, activation, retention, cohort analysis, engagement, segmentation, user journeys, churn, experimentation, and product and growth KPIs.
• Ability to understand a business problem and turn it into a clear solution.
• Confidence in presenting software and solutions to customers.
• Strong communication and stakeholder-management skills.
• Commercial awareness and an interest in how technology solutions are bought and sold.
• Excellent written and spoken English.
• Strong organisation and follow-up discipline.
• Ability to manage several customers and opportunities simultaneously.
• Proactive and accountable working style.

Particularly Valuable Experience
The following would be strong advantages:

• Hands-on Mixpanel experience.
• Creating tracking plans or event taxonomies.
• Product analytics implementation experience.
• Basic understanding of APIs, SDKs, and data integrations.
• Basic SQL knowledge.
• Experience working with mobile or web products.
• Experience in SaaS, fintech, e-commerce, marketplaces, gaming, telecom, or digital businesses.
• Previous experience in Saudi Arabia or the wider GCC market.
• Arabic language skills.
• Experience delivering software demonstrations.
• Experience supporting commercial proposals or SaaS sales processes.
• Experience organising or participating in customer events.
  You do not need to be a software engineer, but you should be comfortable holding technical conversations with product, analytics, and engineering teams and possess a curiosity to understand how things work.

Benefits
We are looking for someone who takes ownership. When given an opportunity, we expect you to think: "This is my customer. I need to understand what they are trying to achieve and figure out how we can make it happen." You should feel comfortable navigating varied conversations throughout the day including discussions about measuring activation, structuring Mixpanel events, understanding customer retention, providing product demonstrations, preparing commercial proposals, and helping customers build business cases. We want someone who enjoys connecting all these pieces and advancing the conversation.
What Success Looks Like: In this role, you will help customers:

• Understand what their users are doing.
• Build reliable product analytics practices.
• Identify opportunities for improving activation, conversion, and retention.
• Make informed product and growth decisions.
• Successfully evaluate and adopt Mixpanel.
• Expand their use of Mixpanel as their organisation grows.

At the same time, you will help the company:

• Develop new Mixpanel opportunities.
• Build deeper relationships with existing customers.
• Grow Mixpanel adoption across the GCC.
• Create strong customer references.
• Run successful regional events and customer engagements.
• Build a scalable Product Analytics practice across the region.

What We Offer

• 100% remote working environment.
• Significant ownership from day one.
• Direct exposure to enterprise and high-growth companies across the GCC.
• Opportunity to work closely with Mixpanel and other leading global technology companies.
• International customer portfolio.
• Opportunities to travel across Saudi Arabia, UAE, Bahrain, Qatar, and other markets.
• Participation in customer events, conferences, and executive meetings.
• Exposure to Product Analytics, AI, Customer Engagement, Growth, and Data projects.
• Learning, certification, and professional-development opportunities.
• Private health insurance.
• Birthday leave.
• Flexible remote-working culture.
• A fast-moving environment where good ideas can quickly become reality.

Why This Role Is Different
This is not a traditional account-management role; it is not purely sales, consulting, or technical. It sits at the intersection of customer problems, technology, product strategy, and commercial execution. If you enjoy understanding businesses, solving problems, presenting technology, working directly with customers, and taking ownership of opportunities, this role will provide significant growth potential.