The architect of the company's growth narrative in the Middle East, the Solutions Director is a singular owner of the end-to-end opportunity — from sensing a client's ambition to presenting a winning, AI-powered solution that makes the company the partner of choice.
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Core Responsibilities
- Define the North Star: Set a clear, ambitious vision for each opportunity — aligning the company's capabilities with the client's transformation agenda and positioning us as a long-term strategic partner rather than a vendor.
- Craft the Winning Strategy: Build the "Why We Win" narrative — leveraging AI-powered competitive intelligence tools and market-sensing frameworks to articulate a differentiated, evidence-backed strategy for each pursuit.
- Design the Solution: Architect end-to-end solutions that integrate the company's studios, GX capabilities, and emerging AI/GenAI offerings — translating business problems into a coherent technology and experience blueprint tailored to the client's context.
- Implement the Strategy: Orchestrate the internal pursuit team across Studios, GX, Finance, Legal, and executive sponsors — ensuring the strategy translates flawlessly into the proposal, commercial model, and delivery commitment.
- Day-to-Day Cross-Studio Leadership: Partner daily with technology studios, GX teams, and regional delivery leads — acting as the connective tissue between disciplines to develop integrated, world-class solutions on time and at quality.
- Prepare and Deliver the Pitch: Lead the full proposal presentation — owning rehearsals, Q&A preparation, and live delivery. Coach internal contributors and ensure executive coherence across the entire pitch experience.
Requirements
- 10+ Years in Tech Consulting / IT Services: Proven track record in pre-sales, solutioning, or business development at a global technology services firm.
- MEA Market Fluency: Deep understanding of GCC enterprise dynamics, procurement cycles, and cultural business norms across UAE, KSA, and the broader region.
- AI & Digital Native Mindset: Hands-on familiarity with AI, GenAI, and digital transformation solution architectures — not just at the buzzword level.
- Executive Communication: Exceptional written and verbal communication — can present with conviction to a C-suite audience and adapt the story on the fly.
- Cross-functional Orchestrator: Comfortable leading without direct authority — can align diverse studios, GX, and delivery teams toward a unified pursuit goal.
- Commercial Acumen: Experience shaping commercial models, pricing strategy, and deal structures for complex, multi-phase technology engagements.
- Bi-lingual Advantage: Arabic language proficiency is a meaningful differentiator for building trust with government and enterprise stakeholders.
- Industry Depth (at least one): BFSI, Government & Public Sector, Energy & Utilities, Retail, or Healthcare in the MEA context.
Why This Role, Why Now
The Middle East is at an inflection point — national transformation agendas, sovereign AI investments, and enterprise digitization are creating a once-in-a-generation opportunity for a partner with the company's profile. The Solutions Director will not inherit a mature playbook; they will write it — shaping how the company competes, wins, and grows in one of the world's most strategically significant technology markets.
"This is not a role for someone who executes a process. It's for someone who builds the process — and keeps reinventing it."
Location
Dubai / Riyadh
