The Solutions Engineer, also known as a "Pre-sales Consultant" or "Sales Engineer", is a technical role that is part of the sales team. It is an exciting opportunity for experienced professionals with strong technical, collaboration, and presentation skills. As a solutions engineer, you will be a product and market expert for one or several product lines of Fortra's portfolio, providing guidance during the sales process by identifying customers' technical and business requirements and demonstrating product capabilities.
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Location
Kingdom of Saudi Arabia or United Arab Emirates
Responsibilities
- Work closely with sales representatives on activities with prospective customers.
- Conduct "pain discovery" processes to understand customer needs and articulate solutions that best address those needs.
- Develop, present, and deliver high-impact demonstrations.
- Own the customer’s evaluation process by executing trials and proof of concepts.
- Identify technical and functional objections from prospective customers and work with the appropriate team to find solutions.
- Build and present proposals, articulating the benefits of our solutions to all levels, including C-level executives.
- Participate in partner enablement activities like tech training and functional enablement.
- Represent the Company at Trade Shows, User Group events, Conferences, and Virtual events.
- Serve as the market expert of our products and assist in the outbound launch of new products and releases.
Qualifications
- KSA or UAE resident.
- Four-year Degree in a technical field, ideally Computer Science or IT.
- Minimum of 4 years of experience in IT, technical presales, technical consultancy, development, or technical support.
- Minimum of 2 years of experience in cyber security, particularly in DLP, Data Classification, or relevant Data Governance solutions.
- Excellent oral presentation and public relations skills, with the ability to educate and train in a technical environment.
- Native Arabic and very good English required; any other language is a plus.
- Willingness to travel occasionally.
What Sets You Apart
- Previous experience in presales activities for a DLP vendor.
- Hands-on experience with related cybersecurity technologies including DLP, CASB, Email Gateways, Document Management, DRM/Encryption, and EDR solutions.
- Security, technical, or other certifications like CISSP are advantageous.
- Experience working in IT/security projects in large organizations.
