Solutions Engineer

About F5
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital landscape. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people, and we prioritize a diverse F5 community where every individual can thrive.

We believe that applications are the most valuable assets of any organization in the digital age. This belief underpins our strategy to lead in multi-cloud application services. With expertise powering over half of the world’s applications, we deliver and protect applications from their inception to consumer interaction, vital for every digital organization, including the largest enterprises, financial institutions, government entities, and consumer brands.

Job Opportunity
We currently have an opportunity for a talented Solutions Engineer (SE) to join our KSA organization. This is a sales and technical role focusing on customers and partners as part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide knowledge around F5 solutions to our customers.

To be effective, an SE must possess excellent technical skills and knowledge of F5 products and the ecosystem in which we operate. Training and certification will be provided to stay updated with these critical skills. The primary objective is to achieve allocated sales targets and propose F5 solutions tailored to customers' business needs, in collaboration with the Sales Account Manager. From the customer’s perspective, the SE serves as a trusted adviser who understands their technical and business challenges and can propose effective solutions.

Primary Responsibilities

• Uphold F5’s Business Code of Ethics and report any violations.
• Provide complex design and systems engineering configurations.
• Partner with product development and management for Change Requests and Customer Special Requests.
• Maintain a high level of technical knowledge of F5 and the relevant industry.
• Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives.
• Support the development of presentations for customers and partners.
• Clearly articulate the technical elements of the F5 value proposition.
• Maintain knowledge of competitive landscape and share insights with the team.
• Contribute to the creation of case studies, white papers, and media articles.
• Foster a collaborative, team-based environment, sharing best practices and building relationships.
• Utilize SE tools such as SalesForce.com, Idea, EDGE, Mainstreet, and other readiness programs.
• Create customer documentation for Proof of Concept (POC) and understand technical account strategy.
• Resolve issues in collaboration with Technical Support and customers/partners.

Qualifications

• Multiple years of experience in Cloud, Security, Application Delivery, Network Infrastructure, DevOps, SaaS, IaaS, or PaaS environments.
• Strong presentation, communication, and account management skills.
• Significant experience and a number of years in pre-sales/Systems Engineering roles.
• BS/BA or equivalent work experience.
• F5 core product experience or relevant experience in key competitor offerings preferred.
• In-depth industry knowledge of F5 technologies and solutions.
• Advanced written and oral communication skills in both Arabic and English.
• Proficiency with MS Office Suite.

Physical Demands and Work Environment

• The role is hybrid-based, requiring both office and remote work.
• Travel is necessary depending on the role's requirements.
• Self-driven role with opportunities for career growth and development.
• Position reports to the SE Manager based in Riyadh, KSA.

We offer competitive pay, family-friendly benefits, and a diverse work environment. F5 is an equal opportunity employer and welcomes diversity in the workplace.