Acronis is a world leader in cyber protection, empowering individuals and organizations with cutting-edge technology that enables them to monitor, control, and protect the data essential to their operations. Amid rapid growth and expansion, we are seeking a Solutions Engineer to help create a CyberFit future and enhance the security of the digital world.
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As a Solutions Engineer, you will collaborate closely with the Sales Team to carry out pre-sales and post-sales activities aimed at driving Cloud and On-Premise business in Saudi Arabia and the broader Middle East region. Your role will involve promoting the adoption of Acronis products by clearly articulating their strengths, understanding client requirements, and aligning solutions to deliver tangible benefits.
Responsibilities:
- Deliver presentations to customers, partners, and public audiences on Acronis’ technology and solutions.
- Facilitate and manage customer evaluations and proof of concept activities.
- Advise customers by providing compelling solutions to address their business challenges beyond specific technical needs.
- Produce written proposals and technical responses to RFIs and RFPs.
- Conduct hands-on demonstrations and knowledge transfer for customers, channel partners, and cloud partners.
- Manage remote and on-site PoCs of Acronis solutions.
- Support existing channel and cloud partners with technical queries.
- Develop customer solution proposals and documentation for reviews.
- Provide insights on customer and market needs to various internal teams.
- Stay informed on major industry developments to address customer inquiries effectively.
Qualifications:
- At least 5 years of experience in a PreSales/Sales Engineer role or a similar customer-facing technical position, particularly in IT Security, Backup, Disaster Recovery, and Storage solutions.
- Strong understanding of IT storage software and computing architectures, network systems, and operating systems.
- Familiarity with virtualization and cloud technologies.
- Knowledge of the IT security sector, including Endpoint Security, Email Security, and Data Loss Prevention.
- Proficiency in Microsoft and Linux operating systems, as well as knowledge of SaaS and IaaS technologies, such as Microsoft o365, Azure, Google Gsuite, and Amazon AWS.
- Understanding of databases including SQL, Oracle, and MySQL, and experience with Microsoft applications like Active Directory, Exchange, and SharePoint.
- Excellent interpersonal, presentation, and public speaking skills, along with strong analytical abilities.
- Self-motivated, customer-oriented, and capable of effective problem resolution under pressure.
Language Requirements:
Proficiency in English is required. Knowledge of additional languages is a plus.
Acronis is committed to creating a diverse and inclusive workplace. We are an equal-opportunity employer and welcome applications from all qualified individuals regardless of age, ancestry, disability, national origin, race, religion, sex, sexual orientation, or other characteristics protected by law.
