Solutions Engineer

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the company solution portfolio for the KSA, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers. As a Solutions Engineer, you are the technical customer advocate within the company, aiding customers and working closely with every team, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you as you create scalable solutions for your customer’s needs.

Location
Dubai

Requirements

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Working proficiency in English and Arabic.
• Ability to manage projects, work to deadlines, and prioritize between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
• Understanding of how the internet works, including TCP & UDP, authoritative and recursive DNS, firewalls, TLS (SSL), and HTTP.
• Understanding of how customers make buying decisions and how to explain ROI.
• A knowledge of the competitive landscape for DDoS, CDN, Performance, DNS, Developer platform, or Zero-Trust/SASE service providers.
• Willingness to travel (10-15 days per quarter) to customer offices, conferences, and/or for talks.

Bonus Skills

• Previous experience in a pre-sales SE or consulting role.
• Demonstrated experience with a scripting language (e.g., Python, JavaScript, Bash) and a desire to expand those skills.
• Exposure to emerging technical landscape trends in Security such as Zero Trust.

What Makes the Company Special?
The company is not just a highly ambitious, large-scale technology company, but also one committed to protecting the free and open Internet.