Solutions Engineering Manager

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences.

Couchbase is hiring a Manager of Solutions Engineering to lead the team in the META region (Middle East, Turkey, and Africa). The SE Manager will oversee a group of Solutions Engineers who are passionate about helping customers succeed with Couchbase’s innovative data platform. This role is vital to expanding Couchbase’s presence in the META region by supporting customers in their digital transformation journeys and driving adoption of Couchbase Capella. The ideal candidate is a motivated and inspiring leader with a technical background in databases and cloud-native solutions. You will work closely with account teams to shape strategy, manage pre-sales engagements, and ensure the SE team delivers exceptional value to customers.

Requirements:

• Lead and develop a team of Solutions Engineers across the META region, ensuring they have the necessary tools, training, and support.
• Collaborate with regional sales leadership to define go-to-market strategies and align on customer success objectives.
• Guide the SE team in technical discovery, solution demonstrations, and PoC execution.
• Serve as a technical escalation point for complex customer engagements, providing hands-on support as needed.
• Foster a culture of learning and innovation within the SE team, helping them stay current with industry trends and Couchbase product advancements.
• Drive continuous improvement by sharing best practices and lessons learned with the broader Couchbase SE organization.
• Coordinate hiring and onboarding for new team members in the META region.
• Develop and track metrics to measure SE team performance, including customer satisfaction and overall deal impact.
• Partner with Product Management to relay feedback from customers, helping shape the product roadmap.

Qualifications:

• Five or more years of experience in a pre-sales, consulting, or customer-facing technical role.
• Two or more years of experience managing technical teams.
• Deep knowledge of modern database architectures, including NoSQL and distributed systems.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and enterprise application development.
• Strong interpersonal and communication skills, capable of engaging both technical and business stakeholders.
• Bachelor’s or master’s degree in computer science or a related field.
• Familiarity with container orchestration platforms like Kubernetes.
• Experience leading remote or geographically distributed teams.

Language Requirements: Not specified.

Benefits:
Couchbase offers a total rewards approach to benefits that recognizes the value you create, allowing you to best serve yourself and your family. Key benefits include:

• Generous Time Off Program.
• Wellness Benefits with a variety of medical plans, dental, vision, life insurance, and employee assistance programs.
• Financial Planning options, including RSU equity program and retirement program.
• Career Growth opportunities.
• Fun Perks, including an ergonomic in-office/WFH setup and food & snacks for in-office employees.

Couchbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law.