This role plays a critical part in monitoring compliance across business sales operations and transforming governance insights into actionable reports and automated tools. It ensures regulatory reporting is accurate and timely, supports non-compliance detection and resolution, and contributes to the development of dashboards and analysis that improve visibility into governance risks and trends across all sales channels.
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Key Accountabilities
- Analyze business sales activity to detect internal policy or TDRA compliance breaches, document incidents, investigate root causes, and recommend control improvements in collaboration with governance leads.
- Develop and enhance governance dashboards and reporting tools, improving visibility of compliance performance, reducing manual reporting effort, and supporting data-driven decision-making.
- Prepare, validate, and support the submission of governance reports to TDRA and internal stakeholders, ensuring accuracy, completeness, and alignment with regulatory expectations.
- Support the implementation of temporary workaround actions, helping mitigate regulatory risks or gaps while sustainable solutions are being developed.
- Collaborate with governance, compliance, risk, and data teams to ensure consistent, reliable inputs into reporting processes and ongoing alignment on compliance metrics.
- Track trends in governance data, highlight recurring issues, and generate insights to support early risk detection and governance optimization initiatives.
Qualifications
- Bachelor’s degree in Business Analytics, Risk Management, or Telecommunications.
Experience
- 4–6 years of experience in compliance analytics, regulatory reporting, or governance functions.
- Strong understanding of TDRA reporting expectations and business channel compliance risks.
Skills
- Solid grasp of regulatory reporting requirements and sales governance indicators.
- Strong analytical and problem-solving skills.
- High attention to detail in report preparation and validation.
- Effective communicator with the ability to turn data into actionable insights.
- Skilled in dashboard design and reporting automation.
- Proactive approach to identifying trends and risks before escalation.
Competencies
- Think strategically (Level 1 of 5)
- Achieve tangible results (Level 1 of 5)
- Lead breakthrough change (Level 1 of 5)
- Exceed customer expectations (Level 1 of 5)
- Nurture, Inspire and Motivate (Level 1 of 5)
- Target win-win outcomes (Level 1 of 5)
Location
United Arab Emirates
Emirati Hire Only
