About the Role Develop and execute comprehensive risk-based surveillance plans that encompass field inspections, alcohol testing, examination of broader processes, procedures, documentation, and manuals, risk profiling, and safety trend analysis. Collaborate with industry stakeholders to identify safety risks and compliance concerns using available data and intelligence. Analyse the movement of foreign aircraft operators to detect non-compliance or unusual operational activity. Manage the scheduling of inspectors at various UAE airports to achieve the annual target of inspections and to ensure effective safety oversight on targeted operators.
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Industry Regulatory Oversight
- Review and assess applications for foreign air operator acceptance and renewal, ensuring compliance with national regulations and ICAO Annex 6.
- Validate operator documentation, including AOC, Operations Specifications, and SMS-related materials.
- Liaise with foreign operators and civil aviation authorities to verify approvals and resolve acceptance issues.
- Participate in technical reviews for new operators, aircraft types, or significant operational changes.
- Support investigation processes by contributing to root cause analysis and safety performance reviews.
- Maintain records of operator approvals and compliance status in regulatory systems.
- Provide input for policy revisions and process enhancements in line with international best practices.
Enforcement Case Management
- Apply relevant regulations and standards in reviewing and handling enforcement cases involving foreign operators.
- Document enforcement cases comprehensively, outlining actions taken and justifications.
- Ensure timely resolution of cases to mitigate regulatory or safety risks.
- Coordinate with internal stakeholders while ensuring confidentiality and data integrity throughout the enforcement process.
Operational Planning and Excellence
- Support the implementation and monitoring of the FOA Operational Plan, ensuring alignment with the company’s strategic direction.
- Coordinate data collection, performance monitoring, and closure reporting of operational deliverables.
- Contribute to initiatives that improve service delivery and stakeholder satisfaction in the FOA domain.
Quality Management
- Ensure compliance with regulatory requirements in all aspects of operations.
- Manage operational standards and specifications, aligning them with industry best practices.
- Implement Quality Control measures, focusing on key aspects such as controls and processes, staff competence, and soft elements to maintain consistent service quality.
- Foster and promote a Quality Culture grounded in attitudes and values that enhance the quality of everyday work practices and the overall output of all services in coordination with QRM.
External/Internal Audit
- Support all auditing activities carried out by external entities on Safety Affairs, including ICAO and IMS, to ensure smooth and productive audits.
- Analyse and implement corrective actions in case of findings raised by other departments during the internal surveillance program to ascertain alignment of FOA/Safety Affairs standards with international standards and continuous improvement.
