Specialist - MRO Systems & Digital Integration

The main objective of this role is to lead the end-to-end implementation and interfacing of the Aircraft Maintenance and Engineering Operating System (AMOS) into a digital Maintenance, Repair, and Overhaul (MRO) environment. The specialist will act as the key liaison between all internal stakeholders and the software developers, ensuring that the AMOS solution is configured, customized, and adopted effectively according to the operational needs and regulatory requirements of the organization.

Key Responsibilities:

• Oversee the planning, coordination, and execution of the AMOS implementation project, managing timelines, resources, risks, and stakeholder engagement to ensure successful delivery.
• Lead cross-functional teams through business process analysis, data migration, system configuration, training, and go-live support.
• Ensure alignment of AMOS functionality with aircraft maintenance workflows and compliance standards by reviewing processes, confirming requirements, and coordinating with relevant teams.
• Promote and drive user adoption of AMOS by delivering effective training and cultural change management.
• Provide hands-on support during user acceptance testing and support post-implementation stabilization and continuous improvement.
• Lead regulatory and compliance-based approvals for the AMOS system, including policy, process, procedure, audits, and audit resolution.
• Support interdepartmental software integration needs with finance, materials, warehousing, and tooling teams as necessary.
• Lead the transition from paper-based work packs to digital electronic work instructions with a tablet-based end-user experience.
• Develop KPI and performance monitoring data sets to be automatically extracted for regular reporting formats and dashboard-based live monitoring.
• Ensure all digital and electronic safety/quality defense barriers are effective and functional within AMOS to ensure adequate risk controls and mitigations that meet industry-leading standards.

Qualifications:

• Bachelor's Degree in a relevant Aviation field or high-risk/high-reliability industry.
• 8-10 years of experience in the aviation industry, specifically with AMOS implementation projects.
• Demonstrable experience leading large-scale AMOS implementation projects as the AMOS subject matter expert.
• Hands-on experience implementing and overseeing the latest AMOS modules to achieve a paperless maintenance environment.
• Fluent in English.

Competencies:

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to Achieve
• Resilience & Flexibility (Can-do attitude)

Language Requirements: Fluent in English.