About the Role
The Group Fraud Risk & Investigations function is part of the group’s Risk Management function and provides second line Fraud Risk oversight for the firm’s front office and support/control functions. The role of Specialist Fraud Investigator is to support the VP Fraud Investigations in delivering the function’s objectives related to investigations. This entails conducting investigations into incidents of actual and suspected fraud, bribery & corruption, data breaches, and other misconduct as detailed in the Fraud Policy. The Specialist Fraud Investigator will be responsible for gathering evidence, interviewing suspects and witnesses, evaluating findings, conducting root cause analysis, drawing conclusions, filing the required regulatory incident reports, making appropriate recommendations, and writing detailed investigation reports.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities
- Provide guidance and on-the-job training for junior colleagues and conduct knowledge sharing to achieve team objectives and complete tasks efficiently, consistent with operating procedures and policy.
- Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value-driven culture within the company.
- Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with approved guidelines while promptly reporting any variances to management.
- Provide inputs and implement policies, systems, and procedures for the assigned team to ensure all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
- Participate in identifying opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.
- Prepare sectional statements and reports timely and accurately to meet department requirements, policies, and quality standards.
- Assist the VP Fraud Investigations in executing the Functional Operating Model components of the Fraud Investigations capability.
- Receive cases for investigation and conduct risk assessments to identify immediate loss mitigation and recovery actions required.
- Take direction from AVP and VP Fraud Investigations regarding the investigation plan.
- Ensure immediate escalation of the incident as per the department escalation matrix, where required.
- Assess the preliminary facts of the incident to determine whether it qualifies as a potential insurance claim with appropriate escalation/reporting.
- Gather information, documents, data, and evidence required to determine the facts surrounding the incident. Interview suspects and witnesses (including staff) as needed.
- Collaborate and coordinate investigation/actions with other functions such as Internal Audit, IT, HR, Legal, and Compliance based on the needs of each case.
- Assess investigation findings, interpret evidence, conduct root cause analysis, quantify loss or potential financial exposure, and write a comprehensive investigation report containing appropriate risk mitigation and remedial recommendations.
- Utilize available data analysis and forensic tools and techniques to identify patterns, anomalies, and potential areas of concern.
- Ensure that regulatory reports are filed timely and that any requests for additional information are responded to within prescribed timelines.
- Proactively identify and anticipate potential systemic risk, the evolution of new fraud trends, and facilitate preventative action.
- Act as subject matter expert and provide input to the creation of fraud awareness and training material and participate in the delivery of the material when required.
- Network with industry peers to share intelligence and best practices.
- Stay informed about the latest trends in banking fraud, technology, and investigation techniques.
- Promote a culture of risk awareness across the organization within the team.
- Operate within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
- Authorized to make decisions based on the approved authorisation matrix.
Requirements / Qualifications
- Bachelor’s degree in Criminal Justice, Law, Finance, Business, or a related field.
- Minimum of 2 years’ experience in fraud investigations, preferably in the banking sector.
- Basic understanding of banking operations.
- Working knowledge of law and criminal justice procedures.
- Analytical, problem-solving, and decision-making skills.
- Good report writing skills.
- Good communication and presentation skills.
