At the company, we stop breaches and empower organizations to stay ahead of adversaries. Following the recent acquisition of Pangea, our mission has expanded to deliver a powerful AIDR solution that helps customers protect and secure their agents, AI models, workloads, and workforce using AI. We’re seeking pioneers with expertise in this new field to join our diverse and talented team, which cultivates a culture of support and flexibility. The work is challenging, but it allows for great flexibility to prioritize off-work commitments. If you see yourself as a great match, we’d love to have you at the forefront of innovation with us.
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What You’ll Do
- Act as a trusted technical advisor throughout the sales cycle, demonstrating how AI can be monitored and secured.
- Deliver compelling product demonstrations and address technical questions during early customer engagements.
- Support customers during proof-of-concept projects, ensuring they realize measurable value.
- Document innovative customer use cases and contribute to blogs, product guides, and technical documentation.
- Collaborate with a global team in our remote-first environment, occasionally flexing outside standard working hours to support customers across time zones.
What You’ll Need
AI & LLM Knowledge
- Understanding of AI/LLMs, foundation models, common model vendors, and common business use cases for AI.
- Understanding of training methods, fine-tuning, and RAG application architectures.
- Familiarity with agents, agentic AI, tool usage, and MCP.
AI Security Knowledge
- Deep understanding of prompt injection, an evolving LLM vulnerability that allows attackers to embed conflicting instructions into user inputs.
- Understanding of sensitive information disclosure (PII leakage) and data & model poisoning.
- Familiarity with model tampering, extraction, supply chain, third-party risks, and risk mitigation best practices.
- Familiarity with OWASP Top 10 for LLMs and MITRE ATLAS frameworks.
Cloud & DevOps Knowledge
- Familiarity with AWS, Azure, and GCP, including container orchestration (Kubernetes/EKS/AKS/GKE), Helm, Docker, and secret management.
Programming & API Integration Experience
- Knowledge of APIs, HTTP request/response structure, and token-based authentication.
- Ability to build scripts and integrations with REST APIs in at least one supported language (Python, Node.js, etc.).
Communication & Presentation Skills
- Skilled at conveying complex technical concepts to non-technical audiences, conducting product demonstrations, and writing architecture proposals.
Managing Edge Deployments
- Containerization and Docker knowledge.
- Kubernetes and container orchestration capabilities.
- Familiarity with Cloud Provider IAM and moderate DevOps skills.
Bonus Points
- A background in sales engineering, professional services, or technical support, with the ability to engage both technical and business audiences.
- Proven success working in distributed, remote-first environments.
- Experience with log management, SIEM, and EDR is a significant bonus.
Benefits of Working at the company
- Market leader in compensation and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays for recharge.
- Paid parental and adoption leaves.
- Professional development opportunities for all employees regardless of level or role.
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
- Vibrant office culture with world-class amenities.
- Great Place to Work Certified™ across the globe.
The company is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.
