About the Role
We are actively seeking a highly motivated and enthusiastic Workplace Experience Specialist to manage our offices across MENA. You will take care of the smooth running and general happiness of our offices and colleagues, with a ‘can-do’ attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale.
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What You’ll Be Doing
- Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors
- Serve as the first point of contact for all Workplace Experience matters across MENA
- Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events.
- Plan and execute employee engagement events that foster community, culture, and well-being.
- Ensure key stakeholders are kept well informed of all Workplace operations
- Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees
- Drive strategic change in region for the Workplace management area to ensure operational excellence
- Report on KPIs and SLAs
- Budget management for all sites
- Operate in line with all CKO Procurement policies
- Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed.
- Ensure we are legally compliant for all matters concerning health, safety and security in the region.
- Collaborate with the wider Workplace team on global initiatives and strategic projects.
- Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team.
- The role is based in Dubai and requires a minimum of 3 days in-office presence.
About You
- Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset
- Proven experience managing multi-site building operations cross borders
- Solid understanding of building compliance and relevant legislation
- Intermediate proficiency with MS Office, Excel, Outlook and Google Apps
- Great interpersonal skills and ability to interact and communicate with influence #talkstraight
- Proactive and solutions focused with a #customer mind to create the best experience possible
- Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects
- Strong vendor / contract management and negotiation skills to help our business to #runlean
- Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed
- Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam
- Excellent written and communication skills.
Additional Information
Bring all of you to work. We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know if you need anything to make your experience or working environment more comfortable.
Life at the company
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
