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Sr. Engineer/Internet Services Operations & Support (UAE Nationals Only)

Unlock employer Ajman, United Arab Emirates Posted: 23 Sep 2025

Financial

  • Estimate: $35k - $50k*
  • Zero income tax location

Accessibility

  • Office Only
  • No Relocation Support
  • No Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

To ensure maintaining a leading position in Internet core services DNS, DHCP, and AAA Radius while ensuring all set performance KPIs are met. Continuous monitoring for ISO services and providing fixes to all encountered issues are essential. The role involves automating tasks and managing to provide requested data.

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Responsibilities:

  • Manage and maintain DNS, DHCP, and AAA Radius systems, ensuring continuous availability of services.
  • Manage and administer Linux systems OS and packages, including updates and network configuration.
  • Continuously monitor all services and systems managed by the ISO team.
  • Automate routine tasks and report generation.
  • Provide support to other sections for issues related to DNS, DHCP, and AAA.
  • Collaborate with planning to deploy and upgrade systems.
  • Implement changes during change windows while considering service continuity.
  • Provide on-call support as needed outside of office hours.
  • Integrate ISO managed systems with network assurance and monitoring systems.
  • Ensure services respond according to agreed SLAs and achieve all requested KPIs.
  • Work with security teams to address raised vulnerabilities and integrate ISO systems with SIEM systems.
  • Collaborate with the Big Data team to ensure DNS and Alepo latest CDR files are shipped to their systems.
  • Review high-level and low-level design documents to ensure high availability and redundancy.
  • Participate in end-to-end testing for all new changes, migrations, and systems.
  • Implement regular backup and disaster recovery planning for ISO services configurations and data to ensure business continuity.

Qualifications:

  • Bachelor's Degree in Electrical, Computer, or related Engineering field.
  • 5 years of experience in operating Linux systems and applications with an Operator/Vendor.

Additional Information: We thank all applicants for their interest; however, only those shortlisted for an interview will be contacted. At e&, diversity is our strength, and we are committed to creating an inclusive environment for all. We welcome and encourage all people to apply, regardless of gender, background, age, and abilities. If adjustments or accommodations are needed during the selection process, please send requests to DiversityEquity&[email protected].

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