Post a Job

Sr IT Operations Specialist

Unlock employer Dubai, United Arab Emirates Posted: 13 Mar 2025

Apply Direct

Financial

Estimate: $50k - $80k*
Zero income tax location

Accessibility

Hybrid
Apply from abroad
Visa Provided

Requirements

Experience: Senior

Explore similar roles:

View IT Support Engineer jobs in Dubai · View all IT Support Engineer jobs

Position

The Sr IT Operations Specialist will be responsible for handling ticket resolution and managing operational portals. This role requires proficiency in content updates and executing SQL queries for troubleshooting and data analysis.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

Key responsibilities include:

Strong skills in system monitoring and incident management using monitoring platforms.
Familiarity with ITIL best practices for efficient service management.
Hands-on experience with content management systems (CMS) for content management and updates.
Excellent problem-solving abilities and effective communication skills for cross-functional collaboration.
Assisting users with Salesforce-related queries and troubleshooting integration-related issues.
Knowledge of data import/export tools such as Data Loader and Data Import Wizard to troubleshoot and resolve data issues.
Familiarity with Salesforce Lightning and Classic UI.

Work Conditions: Hybrid, Full-time

Location: Dubai, Dubai, United Arab Emirates

Language Requirements: Not specified.

Apply Direct