About the Role
The Senior Manager - Agency & Large Customer Partnerships will be building out & scaling agency partnerships across the company's new demand channels and leveraging opportunities on-app and off-app with Endemic and Non-Endemic advertisers (e.g., Agency selling, off-site Ads, DSP, etc.). This role aims to deliver a customized and curated product & commercial strategy to grow Ads investments from these channels. The successful candidate will bring best-in-class practices across established/current setups within the advertising industry and act as a thought leader, guiding strategic changes while balancing tactical execution to deliver strong commercial results.
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What's On Your Plate?
- Extended Demand Channels: Expand Ads monetization beyond on-platform products by unlocking new demand channels (e.g., agencies, DSPs, etc.) across the app and off-app, treating these as commercial growth levers. Pilot, validate, and scale high-impact opportunities, and feed successful models into GTM for broader rollout.
- Own Ads Revenue (Direct Accountability): You will directly oversee Ads revenue acceleration from new channels, building account-level Ads strategies, defining budget potential and targets per account, and tracking monthly/quarterly revenue delivery. This is a number-carrying role.
- Develop Account-Specific Product Mix & Investment Strategy: Decide how much to invest across channels (on-app vs off-app) for each account, what role each product plays (acquisition vs conversion vs branding), and how budgets shift across seasons, campaigns, and business goals. Override generic recommendations when necessary.
- Structure Deals & Custom Solutions in Partnership with Commercial Teams: Design custom packages (bundled products, pricing structures, pilots), lead negotiations with senior stakeholders, and align internally with Commercial teams, Finance, Legal, and Billing on non-standard setups.
- Influence Product via Structured Feedback: Surface account-specific gaps (pricing, targeting, reporting) and push for prioritization justified by revenue impact through workshops & monthly engagement routines. You will provide input to global product strategy but will not define it.
What Does Success Look Like in This Role?
Success should be measured by the ability to create and scale new Ads demand channels that drive incremental revenue beyond existing commercial motions.
KPIs Include:
- Revenue generated from new channels such as agencies, DSPs, off-app advertising, and non-endemic advertisers
- Advertiser diversification through activation and growth of new advertisers and budgets not previously captured by Ads
- Strategic coverage of priority accounts through documented multi-channel Ads roadmaps and investment strategies
- Qualified revenue pipeline from new monetization opportunities
- Successful commercialization of pilots into scalable GTM motions
Qualifications
- Bachelor’s degree in business, marketing, economics, or a related field
- 10+ years of total work experience with a minimum of 5+ years of advertising sales experience in an e-commerce company preferred
- Minimum 5+ years of experience leading direct teams
- Experience using data and analytics to drive sales strategy and results within an advertising business
- Experience in collaborating with product teams to shape feature development, delivery, and roadmaps
- Experience with C-level sales and strategic partnership building
- Exceptional communication and collaboration skills, with a proven ability to influence and align cross-functional teams and senior leadership around commercial objectives
Additional Information
Join our vibrant team in Dubai at City Walk, where work meets innovation and fun!
- Grow With Us: We're committed to both professional and personal growth and recognition. Your development journey starts here.
- Diverse & Inclusive: Our strength lies in our diverse colleagues from around the globe. Everyone’s welcome in our inclusive environment.
- Make a Difference: Join the team behind the fastest-growing online food ordering network. Your contributions here are significant.
- Fun & Community: Our company events, cultural outings, and sports activities are designed to foster team bonding.
- Daily Perks: Enjoy fresh fruits, coffee in our lounges, and wellness rooms—making every workday better.
- Health & Wellness: We care about your wellbeing with sponsored healthcare and gym memberships.
