About the Role
The Senior Manager, Business Development is responsible for identifying and developing new business opportunities across varied markets, customer segments, products, and partnerships. This role supports the creation and execution of sales plans, client retention initiatives, and commercial growth strategies. The Senior Manager drives new sales opportunities through extensive market research, insightful pricing strategies, and effective channel development, ensuring alignment with commercial objectives.
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Main Responsibilities
- Contribute to the development of sales plans, client retention strategies, and growth initiatives to protect, expand, and diversify relationships with target customer segments.
- Prepare and execute strategies to identify cross-selling, up-selling, and repeat sales opportunities.
- Conduct market research to discover new opportunities and proactively engage new prospects.
- Support the execution of commercial, pricing, and sales channel strategies to drive new revenue growth.
- Ensure evolving customer needs are incorporated into solution design in coordination with Advisory, Consultation, and relevant Service Delivery Units.
- Develop and maintain business development analytics dashboards to monitor commercial activity and provide insights to management.
- Support company registration processes with client procurement functions and manage prequalification documentation.
Required Qualifications
- Bachelor’s degree in Business Administration, Business Management, Finance, Marketing, Communications, or a related field.
- Over 8 years of experience in various roles.
Leadership Competencies
Driving Success
- Translates the company’s vision and goals into clear, specific, and achievable objectives. Takes control of projects, leading on key tasks and monitoring others to ensure they fulfill their roles effectively.
- Demonstrates belief in and personal commitment to the company’s vision and mission. Fulfills commitments while maintaining high levels of productivity and output for self and team.
Building Relationships
- Understands key stakeholders (including shareholders), their needs, drivers, and constraints, developing a common understanding across widely competing needs.
- Interacts well with others, quickly establishing rapport and maintaining beneficial relationships with internal and external stakeholders.
Engaging Individuals
- Creates a team identity and shared purpose among team members. Articulates the vision for the future to motivate others to action.
- Focuses on developing, coaching, and mentoring talent to enhance skills, knowledge, and abilities, improving individual and organizational performance.
Core Competencies
Dependability
- Acts proactively and demonstrates strong ownership.
- Works persistently toward goals with accuracy and high standards.
- Produces consistently strong results.
Collaboration
- Works constructively with colleagues across all levels.
- Supports team commitments and remains available to assist others.
- Values and trusts team guidance.
Analytical Thinking
- Evaluates information objectively and identifies trends and insights.
- Interprets data effectively and recommends improvements.
- Applies sound judgment in selecting effective methods.
Effective Communication
- Listens actively and seeks understanding.
- Communicates clearly and confidently.
- Challenges ideas constructively and presents persuasive arguments.
Functional Competencies
Account Development
- Builds and nurtures relationships with key buyers and decision-makers to grow customer accounts.
Contracting
- Supports the development of business arrangements governing customer relationships.
Relationship Building
- Cultivates internal and external partnerships, establishing rapport and gaining recognition for contributions.
Demonstrating Ongoing Value
- Consistently communicates the value and benefits of partnering to strengthen customer loyalty.
Negotiation and Influence
- Engages in discussions to reach agreements and influence outcomes.
Prospecting
- Identifies potential customers proactively to maintain a strong pipeline.
Strategic Planning
- Contributes to competitive business development strategies and anticipates future trends.
