The company is seeking a Sr Manager, Solution Consulting who will play a crucial role in demonstrating the relevance of our solutions to customers, identifying business and technical problems, and delivering high-quality presentations. This position involves executing proofs of concept, documenting business value, and ensuring customer commitment to our solutions.
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Key Responsibilities:
- Ensure Solutions Consultants (SCs) effectively engage with customers and address their business needs.
- Develop team members' skills according to business demands and individual professional goals.
- Maintain a pipeline of potential SC candidates to meet future business needs.
- Collaborate with regional sales managers to prioritize Solution Consulting efforts and assign resources accordingly.
- Develop and implement team training curricula to adapt to the evolving sales organization.
- Evaluate team performance through direct observation, peer feedback, and sales feedback.
- Manage day-to-day activities, including resource scheduling, expense review, and activity reporting.
Qualifications:
- Experience in leveraging AI in work processes, decision-making, or problem-solving.
- Background in a fast-growing IT environment, preferably in software, cloud, or customer experience.
- Minimum of 7 years of experience in presales, with experience in managing presales teams.
- Deep familiarity with the Japan market and experience engaging with Japanese senior management.
- Proficient in coaching, mentoring, and managing individual contributors.
- Ability to motivate a team of Presales Solutions Consultants.
- Experience in Value-Based Selling or Solution Selling.
- Thorough understanding of the SaaS market, PaaS solutions, and Service Management practices.
Work Conditions:
- This position supports a hybrid work model, allowing for flexibility in work location.
Language Requirements:
- Knowledge of the Japanese language is preferred due to experience in the Japan market.
Equal Opportunity Employment:
The company is committed to ensuring equal opportunity without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Accommodations:
We are dedicated to creating an accessible and inclusive experience for all candidates. If you require reasonable accommodation during the application process, please contact us for assistance.
