About the role / About the job
The company Global Sales drives the adoption of the company cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success.
As a Sr. Manager, Solutions Architect, you will partner with customers, the company Sales, and various other the company teams to craft highly scalable, flexible, and resilient cloud architectures that address customer business problems and accelerate the adoption of the company services. You will collaborate with sales to help drive revenue growth across a broad set of customers in various industries. As a trusted customer advocate, you will assist organizations in understanding best practices around advanced cloud-based solutions and seek out opportunities to help shape and execute a strategy to build mindshare and broaden the use of the company platform across the customer's organization. A demonstrated ability to think strategically about business, products, and technical challenges is essential.
As a member of the company Solutions Architecture team, you will receive extensive support with a comprehensive learning program including self-paced learning, instructor-led training, hands-on projects, and job shadowing opportunities to develop your knowledge of the company ecosystem of services and solutions. The ideal candidate possesses a curious mind, a thirst for knowledge, and a desire to understand how technology works while working backwards from defined customer outcomes to achieve delightful results for the company customers. You will focus on honing existing technical skills and developing new ones to contribute meaningfully to long-term customer success.
Key job responsibilities
- Serve as a leader for the SA team and a key member of the business development team.
- Hire, enable, and develop an industry-leading team of solutions architects.
- Build deep relationships with customers to become a trusted advisor for their most critical workloads that support their digital transformation and journey to the cloud.
- Support achievement of revenue objectives through the adoption and migration of applications, software, and services onto the company platform in partnership with the sales team.
- Educate customers on the value proposition of the company and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- Contribute to the company internal and customer-facing publications such as white papers and blogs to scale your knowledge.
- Act as a liaison between customers, service engineering teams, and support to address customer needs.
A day in the life
No two days look the same. You might start the morning reviewing a customer architecture with one of your Solutions Architects, then join a pipeline review with your Sales counterpart mid-morning. Over lunch, you review a reference architecture your team is publishing, and in the afternoon, you surface enterprise field patterns to a company service team to inform their next release. You close the day interviewing a candidate.
You lead a team of Solutions Architects covering Saudi customers, where needs range from first-cloud migrations to AI-powered architectures. Your stakeholders span Sales, Business Development, company service teams, and executive leadership. Your mission is constant: help customers move fast, confidently, and with real business impact.
About the team
We operate by tenets that define how we work: deep customer understanding precedes technical recommendations; data drives our priorities; we measure impact over volume; we push boundaries over the status quo; and diverse perspectives make our solutions better. We celebrate customer wins not just as recognition but as tools for community growth.
We value work-life harmony, continuous learning, and a culture of curiosity and connection, where every team member can do their best work and grow their career.
Basic Qualifications
- 5+ years of management of technical, enterprise customer-facing resources or equivalent experience
- 5+ years of infrastructure architecture, database architecture, and networking experience
- Bachelor's degree
- Experience architecting/operating solutions built on any cloud service provider like Azure, the company, GCP, OCI, etc.
Preferred Qualifications
- Experience architecting, migrating, transforming, or modernizing customer requirements to the cloud
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Our inclusive culture empowers all employees to deliver the best results for our customers. If you have a disability and need an accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://thecompany.jobs/content/en/how-we-hire/accommodations for more information.
