Sr Principal Solution Consultant

About the Job
The driving force behind our success has always been the people of the company. Our aspiration, desire, and ambition to overcome hurdles and challenge the status quo enable us to continually find better ways of achieving our goals. This is reflected in our rich set of career development programs, support for community service projects, and social events that foster fun and relationship building across our global community.

The Role
We are seeking an experienced and strategic thought leader to join our team as a Senior Principal Solution Consultant – Asset Performance Management (APM). In this role, you will work closely with sales teams and customers to identify business challenges, develop tailored solutions, and drive transformational results through the company’s APM solutions. Key responsibilities include:

• Leading the consultative discovery process with customers to craft a vision and roadmap that addresses their requirements.
• Influencing key stakeholders and identifying differentiated value capture potential.
• Developing an implementation/sustainment program for the solution.
• Maintaining a keen understanding of the company product strategy, value enablers, professional services, partner execution capabilities, and sales pipeline.

The Senior Principal Solution Consultant is responsible for delivering high-quality solutions and business outcomes based on existing the company APM solutions. You will demonstrate deep knowledge of the solutions and offerings and contribute to the design of complete solutions across the entire lifecycle of a project—from pre-sales through design and delivery—ultimately driving transformational results and realizing business objectives for the company customers.

This customer-facing role requires self-motivated individuals equipped with excellent business, industry and technical knowledge, as well as strong consultative and communication skills to effectively position the company solutions and services with our customers.

Your Impact

• Position industry and application-specific solutions for the customer, engaging directly to lead value discovery sessions, assess needs, and develop solutions and value propositions.
• Understand prospective clients’ critical business issues to present the company’s software capabilities as the optimal solution to win their business.
• Lead consultative value discovery sessions, defining solution roadmaps, implementation strategies, and value realization plans.
• Act as a trusted advisor, building compelling business cases and justifying investments in the company solutions.
• Develop robust recommendations, proposals, and scope of work documents for the company Consulting engagements while identifying critical dependencies and gaps.
• Consult with customers on relevant the company solutions and services, establishing a credible value proposition.
• Stay updated on industry trends, emerging technologies, and competitive landscapes to position the company as a leader in APM.
• Collaborate with the sales team to identify and qualify business opportunities, key customer technical challenges, and develop tailored solutions.
• Proactively support business development efforts and sales execution in assigned accounts and opportunities.

What You'll Need

• Demonstrated maintenance and reliability working experience within process industries, such as petrochemical and specialty chemicals.
• Consulting, pre-sales, and/or professional services experience, preferably in process industries.
• Working knowledge of maintenance and reliability-related products such as CMMS, APM applications, Reliability Engineering, and Condition Monitoring.
• Familiarity with digital technologies including Cloud, Data Management, ML/AI, and their applications in the industry.
• Strong understanding of process industry economics, with the ability to engage potential clients and discuss their work processes knowledgeably.
• Balance of business and technology acumen to articulate high-level technical solutions to business problems and communicate their differentiated value.
• Self-driven, agile, and disciplined, with a strong commitment to solving customer problems and converting pipeline opportunities into closed deals.
• Outstanding problem-solving and analytical skills, capable of deriving clear observations, analysis, and conclusions from customer interviews and data.
• Relevant technical qualifications (e.g., BSc Engineering or equivalent).
• A minimum of 10 years of experience in consulting, technology solutions, and/or process industries (e.g., petrochemical, refining, specialty chemicals).
• Arabic-speaking ability is advantageous.
• Flexibility to travel for approximately 50% of total working time.
• Regional experience within the Middle East and Africa.