About
At the company, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
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We currently have an opportunity for a talented Sr Solutions Engineer (SE) to join our UAE organization. This is a sales and technical role with a focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around the company solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both the company products and the “eco-system” that we work in.
Responsibilities
- Support the sales team with technical skills and provide technical knowledge around the company solutions.
- Achieve the allocated sales target and sell relevant the company solutions and products to our customers' business needs, in partnership with the Sales Account Manager.
- Proactively learn and understand customer technical and business challenges and propose effective solutions.
- Responsible for upholding the company’s Business Code of Ethics.
- Provide complex design and systems engineering configurations.
- Partner with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases.
- Maintain high levels of technical knowledge of the company and the relevant industry.
- Utilize the company Sales Strategy and Solution Messaging to identify solutions for customer business objectives.
- Participate in the development and support of presentations for customers and partners.
- Clearly articulate technical elements of the company value proposition to customers and partners.
- Foster a collaborative, team-based environment, sharing best practices and building lasting relationships.
- Solve problems independently and creatively.
Technical Skills
- Application delivery (ADC, DNS, CDN) in hardware, software, and SaaS-based architectures.
- App delivery and networking in the most popular private and public cloud platforms.
- Micro-services architectures, containers, and Kubernetes platforms.
- Knowledge of the company Solutions is a bonus.
- Strong verbal and written English communication skills.
- Experience with product demonstrations and technical presentations.
Physical Demands and Work Environment
- The role is hybrid based from our Dubai office.
- The nature of the role requires travel.
- This is a self-driven role, so career growth and development are available at every stage of your career.
- Competitive pay and family-friendly benefits.
