About the Role
The Sr. Specialist Assortment Performance is a regional individual contributor role (IC3) embedded in the Assortment team. This position sits at the intersection of data analysis, market operations, and assortment strategy, with a focus on owning OKR performance visibility across all markets, supporting local teams with actionable insights, and executing deep dives and diagnostic frameworks that enhance assortment quality.
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Market Performance & OKR Ownership
- Own market-level OKR performance tracking and reporting, ensuring data accuracy and timeliness across all markets in the region.
- Develop and maintain structured performance scorecards and market dashboards to surface assortment health at a glance.
- Monitor Stock Management System and Retail Hub performance metrics and roll-out, flagging deviations and escalating risks proactively.
Market Support & Action Planning
- Partner with local market teams to co-create prioritized action plans that address assortment performance gaps and drive OKR improvement.
- Serve as the key point of contact for market teams seeking analytical support, diagnosis, and execution guidance on assortment initiatives.
- Translate regional strategy into market-relevant priorities, helping local teams understand the 'what' and 'how' of execution.
Deep Dives & Insight Generation
- Execute structured market deep dives to diagnose root causes of performance gaps.
- Produce clear, action-oriented insight reports with prioritized recommendations for both market teams and regional leadership.
- Identify systemic patterns across markets and incorporate them into frameworks.
Frameworks & Continuous Improvement
- Contribute to the development and refinement of assortment performance frameworks, ensuring they are practical, scalable, and consistently adopted across markets.
- Support experiments and test-and-learn initiatives by providing pre/post analysis and performance readouts.
- Ensure all tracking tools (dashboards, trackers, scorecards) are accurate and reflect the latest performance standards.
Qualifications
- 4–6 years of experience in analytics, commercial operations, QC operations, or a related field — ideally within e-commerce, q-commerce, FMCG, or a marketplace environment.
- Prior exposure to multi-market or regional roles is a strong plus; ability to work across cultures and time zones.
- Advanced Excel/Google Sheets skills, pivot tables, complex formulas, and data modeling are second nature.
- Experience with BI tools (Looker, Tableau, Power BI, or equivalent) for building and consuming dashboards.
- Familiarity with A/B testing methodologies and experiment analysis is a plus.
- Analytical rigor: a strong focus on the 'why' behind data insights and the capacity to design actionable recommendations.
- Strong communicator with the ability to break down complex data stories into concise, persuasive narratives for market teams and senior stakeholders.
- Structured problem-solver capable of applying frameworks to ambiguous situations and adapting as necessary.
- Bias for action: ability to move from insight to recommendation without waiting for perfect information.
- Collaborative by nature; effectiveness in partnering with markets, cross-functional teams, and direct team to achieve objectives.
- Fluent in English; proficiency in Arabic is a plus given the regional scope.
