About the Role
The fintech payments landscape at the company is complex—characterized by high transaction volumes, multiple acquiring partners, evolving scheme rules, and a dynamic internal product roadmap. We are seeking a rigorous, detail-oriented operator who approaches challenges with skepticism and verification. This individual will navigate the intersection of payment performance, commercial analysis, and operational accountability. The role demands someone capable of working independently, challenging assumptions confidently, and translating in-depth analytical findings into clear, actionable recommendations for both senior leadership and external partners.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
What’s on Your Plate?
- Own payment performance analytics end-to-end—diagnosing root causes behind shifts in acceptance rates, acquirer-level anomalies, and changes in Cost Per Order (CPO) independently from provider or product-supplied explanations.
- Validate claims from payment providers, product teams, and processing partners through independent data analysis.
- Lead in-depth investigations into payment performance issues and operational gaps, structuring findings for senior director audiences and driving resolution through cross-functional teams.
- Drive the end-to-end execution of projects, from evaluating feasibility and commercial viability to supporting rollout in partnership with cross-functional teams.
- Evaluate internal and external opportunities aligned with the fintech strategy, and project manage their execution.
Qualifications
- 3+ years of experience in Strategy or Operations roles within a tech, e-commerce, or fintech organization.
- Prior exposure to fintech is a requirement.
- Deep working knowledge of the payments ecosystem—covering acquirer processing, issuer decline logic, 3DS authentication flows, scheme rules, and settlement mechanics—enabling independent interrogation of provider data and identification of discrepancies.
- Proficiency in data analysis tools (advanced SQL and/or Excel/Sheets, or BI platforms), with the capability to independently build analyses, reconcile datasets, and surface insights without relying on a dedicated analytics function.
- Strong solution orientation with a high sense of ownership, accountability, and urgency.
- Collaborative and adaptable, with experience working cross-functionally across product, legal, marketing, fraud, and business operations teams.
- Ability to lead through influence—driving cross-functional outcomes without direct authority.
- Naturally skeptical and intellectually rigorous—possessing the instinct to question assumptions, trace anomalies to their source, and validate conclusions through data before proceeding.
- Ability to break down large, complex challenges into structured, executable action plans.
