About the Role
As a Sr. Specialist Strategic Accounts & Partnerships - MENA, you will be an integral part of the regional business team. This team is responsible for managing the company's enterprise business strategy and maintaining relationships with the largest regional partners across eight markets. We are in search of a skilled, hands-on generalist who can support our regional strategic accounts team by providing data-driven insights, creating engaging presentations, and enhancing operational efficiency. This role is ideal for individuals who excel in high-pressure environments, adept at simplifying complex data into clear narratives, and can successfully manage multiple tasks across various functions. You will be deeply involved in portfolio management, detailed analytics, problem-solving, and stakeholder management.
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Responsibilities:
- Insight & Strategy Execution
- Analyze large, varied datasets (business, marketing, operational) to extract trends, flag early signals, and generate actionable insights.
- Own the development and delivery of quarterly and annual partner reviews, using deep analytics and clear, recommendation-led visual storytelling.
- Proactively surface growth opportunities and risks; collaborate with legal and finance teams to address contract blockers and drive solutions.
- Partner Experience & Growth
- Own tracking of partner investments and volumes in line with commercial agreements, ensuring performance is transparent and on target.
- Collaborate closely with account managers and marketing teams to drive campaign planning across markets, delivering measurable impacts for vendor partners, particularly high-priority or exclusive vendors.
- Assist in resolving POS and operational issues across functions in a timely, structured manner to ensure partner satisfaction.
- Enhance Vendor NPS by addressing gaps beyond routine Key Account Manager interactions and establishing frictionless communication, quick resolutions, and high trust with partners.
- Multi-Stakeholder Program Management
- Build and maintain strong relationships with Key Account Managers (KAMs) and partner stakeholders; travel regularly to drive market-specific planning and execution.
- Manage multiple concurrent workstreams across functions (sales, marketing, finance, operations, legal, etc.) and all company markets, while ensuring timelines, stakeholders, and partner outcomes remain on track.
Qualifications
- A graduate in Economics, Business, or Statistics from a reputed institution.
- 4-5 years of experience in performance or program management at an internet-first or consumer-tech company is essential.
- Extremely high proficiency with Google Sheets and Google Slides for data analysis and executive storytelling, which will be critical to your daily tasks and deliverables.
- Strong analytical mindset and a passion for simplifying data into clear insights.
- Excellent communication and people skills; ability to influence both internal and external stakeholders.
- Structured thinking with outstanding communication and stakeholder management skills, including the confidence to push back when necessary.
- Exposure to user engagement funnels and metrics such as iROAS, Contribution Margin, unit economics, DAU/MAU, etc.
- Strong commercial awareness with the capability to connect contracts, marketing, performance, and partner experience into a cohesive operating model.
