About the Role
The purpose of this role is to support business growth by leading technical prequalification and service prescription activities. This includes ensuring that maintenance, support, and service scopes are technically defined, specified, and approved in compliance with customer, consultant, and regulatory requirements while aligning with approved standards and service capabilities.
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Key Accountability Areas
Prequalification Management
- Prepare, review, and submit technical prequalification documents for maintenance and service scopes in line with customer and authority requirements.
- Coordinate with internal teams to ensure accuracy, completeness, and timely submission of service-related prequalification packages.
- Follow up on prequalification status and support responses to technical clarifications related to service offerings.
Service Prescription & Scope Definition
- Support inclusion of maintenance, operation, and service add-ons within technical specifications and contract documents.
- Review service-related specifications and identify opportunities for scope alignment and compliance.
- Define technical service scopes, methodologies, and deliverables in line with approved service standards.
Technical Evaluation & Compliance
- Review tender documents, technical specifications, and scope of work related to services and maintenance activities.
- Identify gaps, risks, and deviations and recommend compliant service solutions.
- Ensure proposed service scopes comply with applicable standards, codes, and authority requirements.
Stakeholder Coordination
- Coordinate with consultants, contractors, authorities, and internal stakeholders to support service acceptance and approvals.
- Participate in technical meetings, presentations, and service scope discussions as required.
- Support site assessments and technical evaluations related to maintenance and service activities.
Documentation & Reporting
- Prepare and maintain service-related technical documentation, compliance matrices, and approval records.
- Track prequalification and service prescription activities and provide periodic technical status reports.
- Maintain updated records of approved service scopes, specifications, and submissions.
Continuous Improvement
- Support improvement initiatives related to service prequalification processes, documentation quality, and scope clarity.
- Capture lessons learned and technical feedback to enhance future service offerings.
Role Accountability
HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job.
Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-Solving:
- Solve any related problems that arise and escalate any complex operational issues.
Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
Compliance:
- Comply with related policies, procedures, and work instructions.
Health, Safety, and Environment:
- Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification
- Bachelor Degree in Electrical Engineering or any relevant field.
Work Experience
Technical / Functional Competencies
- Regulatory Compliance
- Technical Writing
- Data Analysis
- Sales Technical Support
