About the Role
This position focuses on enhancing sales operations by providing deep technical support within the specified field. The role entails developing customized solutions for clients, offering advanced technical consultations, and strengthening sales strategies to meet market needs and achieve company objectives.
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Key Accountability Areas
Technical Expertise
- Deep understanding of the company's services and solutions
- Knowledge about the latest products and solutions
- Ability to understand customer pain points and create tailor-made solutions
Support Sales Operations
- Generating leads through regular client interactions
- Working closely with internal and external relevant stakeholders
- Developing technical presentations and supporting clients throughout the sales process
- Preparing technical proposals and bids in coordination with the proposal team
Team Leadership
- Mentoring and coaching Sales Engineers and sales coordinators
Role Accountability
HR Proficiency
- Ability to obtain updated soft and technical skills related to the job
- To have a vision and a plan for the career path and how to achieve it
Delivery
- Perform the planned activities to meet the operational and development targets as per delivery schedules
- Utilize resources effectively to achieve objectives within efficient cost and time
- Provide a periodic report detailing the deviation and execution of planned tasks
Problem-Solving
- Solve any related problems that arise and escalate complex operational issues
Quality
- Ensure quality requirements are met to develop effective quality control processes including specifications for products or related activities
Business Process Improvements
- Coordinate well-defined written systems, policies, procedures, and seek automation opportunities wherever possible
Compliance
- Comply with related policies and procedures and work instructions
Health, Safety, and Environment
- Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services
Academic Qualification
- Bachelor’s Degree in Electrical Engineering or any relevant field
Work Experience
Technical / Functional Competencies
- Customer Relationship Management
- Sales Forecasting
- Negotiating
- Product Knowledge
