The company is a fast-growing fintech company building the financial data infrastructure for the MENA region. Operating in a highly regulated, security-sensitive environment, we serve mission-critical financial services that demand robust SLAs, strict security controls, and highly scalable systems.
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As a Staff DevOps & Site Reliability Engineer, you will operate at the intersection of DevOps, platform engineering, and SRE, owning the architecture, reliability strategy, and scalability of our infrastructure across hybrid and multi-cloud environments. This is a high-impact role where you will define how infrastructure is built, operated, and scaled across the company.
The company has tripled in size over the past twelve months and is on track to triple again next year. The company has processed billions of dollars in transactions and serves over 350 clients, including Tabby, Tas'heel, and Hungerstation. This role is critical in ensuring our infrastructure can scale securely, reliably, and efficiently to support this growth.
Responsibilities:
- Define and own the infrastructure architecture strategy across hybrid cloud (GCP, OCI, on-prem).
- Design and evolve Kubernetes platforms for multi-region scalability, resilience, and cost efficiency.
- Establish and drive Infrastructure as Code and GitOps standards across all environments.
- Build and scale observability systems (metrics, logging, tracing) to support proactive reliability.
- Lead efforts to meet and exceed SLA, SLO, and error budget targets.
- Own and improve incident management processes, including postmortems and systemic fixes.
- Drive automation strategy across provisioning, scaling, patching, and operations.
- Champion security, compliance, and reliability best practices (SOC 2, ISO 27001, CIS benchmarks).
- Partner with engineering teams to improve developer experience and platform usability.
- Mentor engineers and act as a technical leader across DevOps and infrastructure domains.
Must-Have Technical Skills:
- 8+ years of experience in DevOps / SRE / Platform Engineering.
- Strong experience designing and operating distributed systems at scale.
- Deep expertise in Linux systems and internals, networking (TCP/IP, DNS, VPNs, routing, firewalls), Kubernetes (design, operations, and troubleshooting), and Terraform (or equivalent IaC tools).
- Strong programming/scripting skills (Python, Go, or similar).
- Experience with multi-cloud or hybrid cloud environments (GCP, OCI preferred).
Additional Technical Experience:
- CI/CD systems (GitHub Actions, Jenkins, ArgoCD).
- Containerization and orchestration (Docker, Kubernetes).
- Observability stacks (Prometheus, Grafana, ELK, OpenTelemetry).
- Datastores: PostgreSQL, MongoDB, Redis.
- Security and compliance frameworks (SOC 2, ISO 27001, CIS).
- Performance optimization in distributed systems.
Desired Qualifications:
- Experience in fintech or highly regulated environments.
- Strong understanding of multi-region and high-availability architectures.
- Exposure to edge/network platforms (e.g., Cloudflare).
- Experience with service mesh (Istio, Linkerd).
- Strong documentation and runbook culture.
Why Join Us?
The company is committed to building the financial infrastructure for MENA with a high standard of operational excellence. We provide competitive salaries, private healthcare, flexible office hours, and a meaningful equity stake in the business to promote long-term alignment.
We are an equal opportunity workplace and an affirmative action employer. We are dedicated to ensuring equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Join us on our journey to innovate and shape the future of financial services in the region!
