About the Role / About the Job
The Stakeholder Manager leads all stakeholder identification, engagement, and interface activities across the design and construction of a major rail project. This role is vital in protecting the program and organization's reputation by ensuring timely approvals, NOCs, and third-party agreements. The Stakeholder Manager builds constructive relationships with authorities, utility owners, communities, and other key parties, and proactively resolves issues before they affect project delivery.
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Key Responsibilities
- Develop, implement, and maintain the Stakeholder Management Plan and Stakeholder Register, including stakeholder mapping, influence/interest analysis, and engagement strategies for each project phase.
- Serve as the primary contact for government authorities, regulators, municipalities, transport authorities, utility providers, developers, and third-party asset owners.
- Lead the process for obtaining permits, approvals, NOCs, and third-party agreements in coordination with design, construction, and planning teams, and track status against the program.
- Manage interfaces with adjacent projects, operators, and asset owners, including interface registers, agreements, and regular coordination meetings.
- Plan and deliver community and public engagement activities, including consultations, notifications of works, traffic diversions, and disruption mitigation.
- Establish and oversee the enquiries and complaints management process, ensuring issues are logged, investigated, and resolved within agreed timeframes.
- Identify stakeholder-related risks and constraints early, escalate as needed, and develop mitigation strategies with the project leadership team.
- Work closely with Design, Construction, Planning, HSE, Legal, and Communications teams to capture and deliver stakeholder commitments.
- Prepare stakeholder reports, briefing notes, and presentations for clients, senior management, and external bodies.
- Ensure all engagement complies with contractual requirements, local regulations, and client standards.
- Lead, mentor, and develop the stakeholder and interface management team, delegating and evaluating work assignments.
Qualifications
Minimum Requirements
- At least 15 years' experience in the management of design and/or construction of rail projects and in stakeholder management.
- At least 5 years' experience in the management of design and/or construction of a railway project.
- Experience as a Stakeholder Manager or equivalent on at least one project of similar size and complexity.
- High-Speed Rail (HSR) experience is highly preferred.
- Experience in the Middle East and UAE is highly advantageous.
- Local experience is preferred.
Skills and Competencies
- Strong understanding of UAE authority approval processes and the regulatory environment for major infrastructure.
- Excellent negotiation, influencing, and conflict-resolution skills at senior government and client levels.
- Exceptional written and verbal communication skills in English; Arabic is an advantage.
- Ability to translate technical rail design and construction issues for non-technical audiences.
- Sound judgment, political awareness, and the ability to handle sensitive issues with discretion.
- Proficiency with stakeholder management and reporting tools and MS Office.
Additional Information
The company is committed to maintaining a secure and trustworthy recruitment process and takes any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at a company office location as a condition of employment.
Benefits
The company offers comprehensive benefits to meet the diverse needs of employees, which may include:
- Medical, dental, and vision coverage
- Life, AD&D, and disability benefits
- Paid time off, leave of absence, and voluntary benefits
- Perks and flexible work options
- Well-being resources and employee assistance program
- Business travel insurance
- Service recognition awards
- Retirement savings plan and employee stock purchase plan
Work Location
On-Site in Dubai, UAE at UBora Tower.
What Makes This a Great Place to Work
Join a global team that champions your growth and career ambitions. Work on groundbreaking projects that are transforming the industry and shaping the future. With cutting-edge technology and resources, you’ll make a real impact. Extensive training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you envision in a welcoming workplace built on respect, collaboration, and community.
As an Equal Opportunity Employer, we believe in your potential and are dedicated to helping you achieve it. All your information will be kept confidential according to EEO guidelines.
