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About this opportunity:
We are looking for a Storage and Backup Expert responsible for administering, supporting, and maintaining enterprise storage and data protection platforms to ensure high availability, performance, security, and recoverability of business-critical systems. The role focuses on day-to-day operations, troubleshooting, optimization, and lifecycle management across multi-vendor storage and backup technologies.
What you will do:
Storage Administration
- Administer and support enterprise storage platforms including DELL Storage systems (VMAX, PowerMax, Unity, NAS, and Elastic Cloud Storage – ECS).
- Manage and support IBM Flash Storage, IBM Elastic Storage System (ESS), Pure Storage, and Huawei OceanStor environments.
- Perform storage provisioning, zoning, masking, capacity management, and performance monitoring.
- Monitor storage health and proactively resolve performance, availability, and capacity issues to meet SLAs.
- Execute storage migrations, upgrades, firmware updates, and patching activities.
- Support replication, snapshots, and disaster recovery operations per defined procedures.
Backup & Data Protection
- Administer enterprise backup solutions using DELL EMC NetWorker, PowerProtect Data Manager (PPDM), and Data Domain.
- Manage backup jobs, schedules, retention policies, and compliance requirements.
- Monitor backup operations, troubleshoot failures, and ensure completion within backup windows.
- Perform restore requests, recovery testing, and disaster recovery support activities.
- Ensure backup and recovery operations meet defined RPO/RTO objectives.
Operations & Support
- Act as senior escalation point for storage and backup incidents, problems, and service requests.
- Perform root cause analysis and implement preventive actions to avoid recurrence.
- Maintain operational documentation, runbooks, and standard operating procedures (SOPs).
- Participate in on-call support for 24x7 production environments as required.
- Coordinate with vendors for technical support, case management, and issue resolution.
Collaboration & Knowledge Sharing
- Work closely with UNIX/Linux, Windows, VMware, Cloud, and Application teams for storage and backup activities.
- Provide technical guidance and mentoring to junior team members.
- Communicate effectively with stakeholders on operational status, incidents, and risk areas.
- Identify and escalate operational risks and ensure tracking to closure.
What you will bring:
- Hands-on experience with DELL Storage (VMAX, PowerMax, Unity, NAS, ECS), IBM Flash Storage, IBM ESS, Pure Storage, and Huawei OceanStor.
- Expertise in DELL EMC NetWorker, PowerProtect Data Manager (PPDM), and Data Domain.
- Solid understanding of SAN/NAS, Fibre Channel, iSCSI, multipathing, and storage networking.
- Experience supporting storage for VMware, UNIX/Linux, and database environments.
- Knowledge of replication, snapshots, and DR operations.
Qualifications:
- BSc in Telecommunications, Computer Science, or equivalent.
- 8+ years of experience in Storage and Backup Administration in enterprise environments.
- Strong troubleshooting, analytical, and stakeholder management skills.
- Ability to work independently and handle high-pressure production issues.
- Proactive, detail-oriented, and ownership-driven approach.
Why join?
You’ll have an outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
