About the Role
The Strategic Account Manager (AM) with a focus on the UAE market will proactively sell the company's products and services into Major Enterprise Accounts. The Major Account Manager will strive to meet and exceed quotas by directly engaging with customers while leveraging partnerships with resellers and Global System Integrators.
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Primary Responsibilities
- Act as the account lead for assigned accounts based on the Client Value Proposition.
- Work closely with clients to identify needs, planned initiatives, and business directions, acting as a trusted adviser on best practices and solutions that address clients’ IT and Cybersecurity goals.
- Provide backup and support to client teams as required.
- Serve as the recognized go-to person internally regarding the client portfolio.
- Collaborate with internal cross-functional teams, such as Technical, Regional Account Managers, and Marketing, to understand customer goals and key performance metrics.
- Proactively engage and drive opportunities with respective enterprise customers.
- Develop and manage a reliable sales forecast while ensuring disciplined utilization of the company's sales forecasting, account plans, and customer relationship tools.
- Maintain a thorough knowledge of industry trends and the competitive landscape, specifically concerning software product offerings and support services.
Secondary Responsibilities
- Participate in industry conferences, trade shows, and seminars as required.
- Assist in planning and executing programs designed to promote the company's activities.
- Document and maintain all relevant information in Salesforce on a regular basis.
Experience
- 5+ years of experience in Account Management within Information Technology / Security solutions companies.
- Experience in Oil & Gas, Government, BFSI, and Commercial market sectors is preferred.
- Ability to effectively engage at the C level.
- Working knowledge and experience selling key cybersecurity, networking, and IT products and solutions, as well as familiarity with top competitive solutions in the market.
- Strong knowledge of virtualization and cloud-based solutions is preferred.
- Proven track record of success in large account management and selling strategies.
- A Bachelor's Degree in Engineering, IT, or Management with equivalent work experience is preferred.
Commitment to Diversity
The company strives to create an environment of equity and inclusion that reflects diverse perspectives. We welcome, value, promote, and celebrate diversity—encompassing race, ethnicity, nationality, gender, gender identification, sexual orientation, ability level, age, religion, veteran status, socio-economic status, and political philosophy.
Opportunities for Growth
We embrace change, empower people, and encourage innovation. Join us and thrive.
