About the Role
As a Strategic Account Manager, you will lead business development, account management, and solution delivery for key enterprise clients. This role focuses on building long-term strategic partnerships, identifying growth opportunities, and delivering innovative security technologies, managed services, and global solutions across complex, mission-critical environments. You will act as a trusted advisor to senior stakeholders, driving revenue growth and supporting the organization’s vision to be an industry leader.
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What You’ll Do
Strategic Account & Business Development
- Identify, qualify, and develop strategic business opportunities within the data center sector.
- Build and maintain executive-level relationships with senior decision-makers, influencers, and technical stakeholders.
- Develop account plans and long-term growth strategies aligned with the company’s GCDC vertical goals.
- Act as a trusted advisor by providing insights, identifying risks, and delivering proactive recommendations.
Revenue Growth & Pipeline Management
- Achieve or exceed annual sales targets for security technologies, managed services, and professional services.
- Maintain a strong and accurate sales pipeline using CRM tools.
- Lead sales cycles from opportunity discovery through solution delivery and post-deployment support.
- Track forecasts, performance metrics, and customer feedback.
Solution Selling & Delivery
- Analyze customer environments and propose customized, high-value solutions.
- Collaborate with engineering, operations, finance, and legal teams to design and deliver complex solutions.
- Influence customer strategies related to data center security and integrated technologies.
- Ensure feasibility, pricing accuracy, and proposal development for solutions including access control, CCTV, intrusion detection, life safety systems, and managed services.
Global Collaboration & Industry Leadership
- Coordinate with regional and global teams to ensure seamless delivery of multi-site projects.
- Serve as a key point of contact for global clients expanding within the region.
- Stay current on data center market trends and emerging security technologies.
- Represent the company at industry events, webinars, and client engagements.
- Promote the company’s values, culture, and GCDC vertical strategy in all interactions.
Key Relationships
- Internal: Managing Director, Director of Regional Account, Director of Global Account, Project Managers, Managed Service Teams, Finance, HR, Administration, Marketing
- External: Clients, Vendors, Industry Stakeholders.
Job Dimensions
- Direct Reports: None
- Geographical Scope: Primarily UAE, KSA, Iraq, South Africa with expansion opportunities across MEA
What You’ll Need
- Strategic and Commercial Acumen
- Client Relationship Management
- Operational and Financial Excellence
- Negotiation and Contract Management
- Decision-Making and Problem-Solving
- Communication and Stakeholder Engagement
- Inspirational and ethical leader with a growth mindset.
- Excellent time management and organizational skills.
- Results-oriented with strong attention to quality and profitability.
- Collaborative and culturally aware; able to build strong internal and external partnerships.
Company Benefits
The company fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
- National Holidays and Paid Time Off starting at 22 days annually
- 2 Festive Days Off
- Medical Plan
- Competitive salary and compensation plan
- Corporate Social Responsibility Day
- Vehicle reimbursement plan or company vehicle (if applicable)
- Cell phone reimbursement (if applicable)
Requirements
- Bachelor’s degree in Business, Engineering, or related field (MBA preferred).
- 7–10 years of B2B sales experience in technology or security solutions.
- Strong consultative selling, negotiation, and stakeholder management skills.
- Experience managing complex sales cycles and enterprise accounts.
- Proficiency in CRM tools and Microsoft Office.
- Collaborative, results-driven, and adaptable in fast-paced environments.
