Strategic Account Manager, MENA - Healthcare Solutions & Partnerships (HS&P)

About the Role
We are seeking an experienced and commercially driven Strategic Account Manager to lead the development and expansion of strategic health care partnerships across the Middle East and North Africa (MENA) region.
As part of our Healthcare Solutions & Partnerships (HS&P) team, you will play a key role in strengthening relationships with priority health care groups, systems, and strategic accounts, identifying new business opportunities, and driving sustainable, profitable growth.
You will collaborate across the company's six business divisions to develop integrated account strategies, leverage our solutions and services portfolio, and deliver value-based offerings tailored to customer needs.
Success in this role requires a strong understanding of regional health care ecosystems, procurement and reimbursement dynamics, and channel partner models, combined with the ability to influence senior decision-makers and navigate complex, cross-functional organizations.
This position will be based in Dubai, UAE, and requires frequent travel across the MENA region.

Your Responsibilities Will Include

• Develop, manage and expand strategic accounts across the MENA region, driving sustainable growth, increased market penetration and long-term customer partnerships.
• Establish and strengthen relationships with key health care stakeholders, including C-suite executives, clinical leaders, procurement teams, and economic decision-makers.
• Lead end-to-end strategic account planning, including account mapping, prioritization, multi-year growth strategies, financial objectives and measurable milestones.
• Identify and develop cross-divisional business opportunities by leveraging the company's portfolio of products, services and integrated solutions.
• Collaborate across business divisions, commercial leadership, country teams and supporting functions to ensure a coordinated and consistent strategic account approach.
• Lead and coordinate cross-functional account teams in tender management, contract negotiations and the execution of strategic commercial agreements.
• Develop integrated commercial proposals and value-based offerings that combine products, services and solutions to address customer needs and regional market dynamics.
• Drive opportunities to position the company's ADVANTICS™ portfolio of services and solutions, building sustainable, value-based customer partnerships.
• Partner with distributors and channel partners to strengthen customer engagement, support account execution and identify new growth opportunities across MENA markets.
• Analyze market opportunities, customer needs, volume potential, pricing structures and competitive dynamics to develop commercially sound account strategies.
• Monitor regional procurement, reimbursement and health care funding trends to identify opportunities that support product adoption, market access, and business growth.
• Collaborate with country and cluster leadership to align strategic account priorities with broader regional commercial objectives and support effective execution.
• Represent HS&P in cross-functional forums, promoting collaboration, stakeholder alignment, and the adoption of strategic account initiatives.
• Establish regular account reviews, performance measures, and governance processes to track progress, strengthen execution and deliver commercial objectives.
• Ensure all account activities, commercial agreements, and partnership initiatives comply with the company's ethical, pricing, contracting, and compliance standards.

Qualifications
Required qualifications:

• Significant commercial experience in the medical device or health care industry, with a proven track record in strategic account management, strategic selling, or business development.
• Strong understanding of the MENA health care landscape, including public and private health care systems, procurement processes, tender management, and reimbursement mechanisms.
• Demonstrated success in managing complex strategic accounts, developing long-term customer relationships, and delivering sustainable commercial growth.
• Proven experience working with distributors and channel partners across multiple MENA markets.
• Ability to influence senior stakeholders and lead cross-functional initiatives within a complex matrix organization.
• Strong commercial and analytical acumen, including experience in strategic account planning, pricing, contracting, negotiations, and value proposition development.
• Excellent communication, executive presence, and relationship management skills, with the ability to engage stakeholders across different functions and levels.
• Strategic mindset combined with a hands-on, results-oriented approach to business development and account execution.
• Fluency in English, Arabic and/or French.
• High integrity, sound business judgment, and a strong commitment to ethical business practices and compliance.
• Willingness and ability to travel frequently across the MENA region.

Preferred Qualifications

• Advanced degree, such as a master's degree in business, health care, engineering, or a related discipline.
• Broad medical device industry knowledge, ideally within interventional therapies.
• Experience developing integrated commercial solutions, cross-divisional business opportunities, and value-based health care partnerships.
• Established relationships with key health care stakeholders, hospital groups, and decision-makers across MENA.
• Experience navigating diverse market environments, reimbursement frameworks, and complex procurement structures.
• Demonstrated ability to drive organizational alignment and influence commercial strategies across multiple business divisions.