ABOUT THE ROLE
The Strategic Account Manager (SAM) will focus on proactively selling the company products and services into Major Enterprise Accounts in Saudi Arabia. The SAM will be responsible for driving sales to meet and exceed quota by directly engaging customers and partnering with resellers and Global System Integrators. You will play a vital role in shaping a safer, more trustworthy AI-powered future.
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PRIMARY RESPONSIBILITIES
- Act as the account lead for assigned accounts based on the Client Value Proposition.
- Work closely with clients to identify their needs, planned initiatives, and business directions while acting as a trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives.
- Provide backup and support to client teams where required.
- Serve as the go-to person internally for your client portfolio.
- Partner internally with cross-functional teams such as Technical, Regional Account Managers, and Marketing to understand customer goals and key performance metrics.
- Proactively engage and drive opportunities with respective enterprise customers.
- Develop and manage a reliable forecast while ensuring disciplined use of the company's sales forecasting, account plans, and customer relationship tools.
- Maintain a solid knowledge of the industry, trends, and the competitive stance of the company and other industry leaders regarding software product offerings and support services.
SECONDARY RESPONSIBILITIES
- Participate in industry conferences, trade shows, and seminars as required.
- Assist in the planning and execution of programs designed to promote the company’s activities.
- Document and regularly maintain all relevant information in Salesforce.
EXPERIENCE
- 5+ years of experience in Account Management in Information Technology / Security solutions companies.
- Experience in the Oil & Gas, Government, BFSI, and Commercial market sectors.
- Ability to effectively engage at the C level.
- Working knowledge and experience in selling key cybersecurity, networking, and IT products and solutions, as well as knowledge of top competitive solutions in the market.
- Strong knowledge of Virtualization and cloud-based solutions preferred.
- Proven success in large account management and selling strategies.
- Bachelor's Degree in Engineering, IT, or Management with equivalent work experience preferred.
The company strives to build an environment of equity and inclusion, reflecting diverse points of view. We welcome, value, promote, and celebrate diversity in all forms, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
