Strategic Key Accounts Manager - Data Center Engineer

About the Role
This position is integral to advancing the company's presence in the data center industry. As part of the Data Centre Segment business growth team, the Strategic Key Accounts Manager - Data Center Engineer will be responsible for growing the company's revenue within large international and national data center operating companies. The individual will focus on identifying and securing profitable new business with these clients while collaborating internally with other account managers, business units, and marketing teams to ensure smooth operations.
The role involves executing regional and global strategies at client account levels, identifying consultants and contractors who can unlock commercial opportunities for the company. A solid track record of success in the data center industry, with a minimum of 8 years of relevant experience, is essential.
The individual will manage various accounts but may also handle specific opportunities of interest, following established processes for identifying opportunities, analyzing client requirements, and creating value propositions. The responsibilities include overseeing technical and commercial bid responses, maintaining market and competitor intelligence, and articulating the company's differentiated value effectively.

What you’ll do:

• Establish, own, execute, and continuously develop a commercial Account Plan that meets targets across:
  • Sales, Orders, Pipeline
  • Sales Product Mix
  • Margin/Profitability
  • Contacts across key functions and levels
• Identify and build positive relationships with decision-makers and influencers impacting current or future business with the company
• Identify, engage, and secure revenue opportunities within assigned accounts
• Understand and capture client challenges and requirements, resolving them with reference to the company's portfolio
• Oversee and align the commercial and engineering responses to tenders according to client requirements
• Ensure effective handover to post-order project management, product services, and customer support teams
• Maintain oversight of all commercial engagements to ensure customer satisfaction and vendor performance
• Acquire in-depth knowledge of clients' business conditions, structure, strategy, operations, and challenges to articulate opportunities and risks related to the company's business
• Be highly knowledgeable about the company's products, services, and business operations to convey their value to clients
• Monitor and report account numbers, maintaining awareness of targets and current business levels within the account
• Provide account-specific guidance and insights to internal stakeholders and functional departments
• Build a multi-lane bridge between the company and client organizations, collaborating with teams across various functions including R&D, Product Management, Marketing, and Leadership

Qualifications:

• Bachelor's Degree in Electrical/Electronic, Mechatronics Engineering, or equivalent
• 8+ years of related experience in the data center business in a business growth/account management role

Skills:

• Ability to inspire and coordinate others while demonstrating entrepreneurial spirit and strong customer affinity
• Deep technical and engineering knowledge of data center design and operations
• Strong executive presence with the ability to relate as a peer to leadership in target customers
• Leadership capability in managing complex situations
• Skills in identifying and implementing new tools and processes
• Ability to discern when to support, lead, listen, or direct

What we offer you:

• Opportunity to be part of a company with over 100 years of impactful presence in the energy industry
• A commitment to Inclusion & Diversity and Sustainability
• Annual mentoring program, company University, and a rewards and recognition system
• Ongoing learning and career development opportunities globally
• A strong and diverse team locally and globally
• Access to state-of-the-art systems and tools
• Structured employee development processes with an open feedback culture
• Detailed induction support and well-structured onboarding
• Hybrid work model to balance work and life commitments

Living and Working in Dubai
Dubai presents strong professional opportunities within a global environment. Being part of this diverse business community supports modern infrastructure and an established expatriate ecosystem. Employees at the company in Dubai benefit from a stable, well-governed organization that promotes collaboration and career development.