About the Role
You will own the strategic planning and performance cycle at the company end-to-end, which includes the North Star driver model, the OKR and initiative portfolio planning, along with executive and board reporting. Your focus will ensure that leadership decisions are based on current, reconciled, and traceable numbers, making a significant impact on the organization's strategic direction.
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Key Accountabilities
Strategic Planning and Analysis
- Maintain the planning and analysis for key metrics including revenue, reservations, Average Revenue Per Reservation (ARPR), Supply Conversion Rate (SCR), Average Daily Rate (ADR), Length of Stay (LOS), and commission take rate.
- Reconcile targets, actuals, and variances each month.
- Conduct diagnostic analysis to attribute revenue and reservation gaps to primary and supporting drivers, translating this analysis into actionable items with designated owners and timelines.
- Build and maintain scenario and sensitivity models for pricing, segmentation, and destination planning.
- Support the annual and quarterly planning cycle, including target setting and monthly ramp evaluations.
Performance Management
- Own the OKR planning process, including the development of objectives, key results, initiative cards, scoring, and milestone tracking.
- Manage the monthly performance cycle, including data cut-off, variance review, commentary drafting, and publication on a fixed calendar.
- Ensure all commitments and initiatives are translated into the required performance outcomes.
- Maintain the metric definitions library to enforce consistency across published reports.
Executive and Board Reporting
- Produce the monthly executive report, quarterly one-pager, and board materials to a consistent standard, including action titles, succinct commentary, and internally consistent metrics.
- Prepare pre-reads and decision papers for the Executive Committee and the Board of Directors.
- Act as the quality gate on numbers leaving the department, ensuring no figures are published without traceability to a source and clear definitions.
Requirements
- Bachelor’s degree in business, economics, engineering, finance, or a related quantitative discipline.
- 5+ years of experience in strategy consulting, corporate strategy, or within a strategy or business-operations function in a marketplace, e-commerce, or travel platform.
- Demonstrated experience in executive and board reporting, including the creation of action-titled decks, one-pagers, and KPI trees.
- Advanced proficiency in Excel or Google Sheets, capable of building and auditing a multi-driver model end-to-end.
- Strong analytical skills are essential.
- Bilingual proficiency is preferred (Arabic and English).
- Experience in the KSA or wider GCC market, particularly in travel, hospitality, or short-term rentals.
- Familiarity with OKR frameworks and planning practices.
- Experience in pricing, revenue management, or customer segmentation.