About the role
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We’re looking for a thinker+builder Strategy & Operations Associate to take on some of the most important and often ambiguous projects within the Operations organization. This is a role for a strategic generalist who is exceptional at execution. You could be improving a company-wide process, launching a new initiative, solving a cross-functional bottleneck, or building a system from scratch. You’ll need to be comfortable moving between thinking strategically and executing meticulously, building relationships across the organization, and stepping into whatever problem needs solving.
What you'll do
- Lead and execute high-impact, cross-functional projects impacting the company’s growth and operations.
- Take ambiguous problems and turn them into clear plans, workstreams, owners, timelines, and measurable outcomes.
- Identify operational bottlenecks and broken processes, get to the root cause, and build solutions that can scale.
- Partner with other functions, such as Product, Sales, Customer Success, Growth, to drive company-wide initiatives.
- Conduct analysis and research to bring data and clarity to complex business problems and support decision-making.
- Be a go-to generalist and problem-solver who can quickly step into unfamiliar areas, learn what’s needed, and drive the problem to resolution.
- Build systems, dashboards, SOPs, and operating rhythms that make the Operations organization more effective and efficient.
What we are looking for
- 1–3 years of experience, ideally at McKinsey, BCG, or Bain, or tier 1 start-up.
- Strong structured problem-solving, with the ability to turn ambiguity into clear actions.
- High ownership and bias for action — you identify problems, propose solutions, and drive them to completion.
- A curious, first-principles thinker with excellent written and verbal communication skills.
- Comfortable operating in a high-velocity, high-ambiguity environment where priorities can evolve quickly.
- Self-sufficient with large data sets using SQL; BI tools are a plus.
What's in it for you
- Contribute to building the Middle East’s most beloved fintech brand from the ground up.
- Benefit from a role with significant ownership and accountability.
- Thrive in a flexible hybrid culture with ample work-life balance.
- Participate in exciting offsite events.
- Competitive salary and equity.
- Enjoy additional perks like travel allowances, gym memberships, and more.
