Success Plan Manager Associate

About
The company Academy for Services & Consulting is a global development program designed for talent who are early in their career. As a Success Plan Manager, you will develop into a trusted advisor who supports customers in adopting, optimizing, and realizing value from company solutions including SAP S/4HANA, RISE with company, company Business Technology Platform (BTP), and company Business AI.

What You’ll Do
As part of the company Academy for Services & Consulting, Success Plan Manager Associates will:

• Successfully complete a structured 12-month learn-and-apply academy program
• Participate in classroom learning, simulations, and real-customer engagement scenarios
• Support the execution of Success Plans under the guidance of experienced Success Plan Managers
• Assist with development, maintenance, and updates of customer success documentation
• Prepare materials for governance meetings, including quarterly reviews and steering sessions
• Support tracking of adoption milestones, consumption indicators, and value realization inputs
• Collaborate with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams

Requirements

• STEM degree or equivalent technology experience
• 1–3 years as a Functional/Technical Consultant or in project management
• Hands-on exposure to solution implementation, integrations, and basic cloud/modernization patterns
• Proven focus on customer value—defining success metrics and driving consumption, retention, and time-to-value
• company solution architecture knowledge (S/4HANA, HANA, company BTP, Cloud/SaaS)
• Strong communicator and relationship builder; customer-facing with enablement skills

Work Conditions
The company's hybrid work setup consists of three days a week in the office or on-site with customers or partners. Candidates should be prepared for a practical and immersive portion of the program, which may involve spending two weeks in San Ramon, California.

Additional Information

• Career Status: Graduate
• Employment Type: Regular Full Time
• Expected Travel: 0 - 10%

Location
Riyadh, SA