About
The company Academy for Services & Consulting is a global development program designed for talent who are early in their career. As a Success Plan Manager, you will develop into a trusted advisor who supports customers in adopting, optimizing, and realizing value from company solutions including SAP S/4HANA, RISE with company, company Business Technology Platform (BTP), and company Business AI.
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What You’ll Do
As part of the company Academy for Services & Consulting, Success Plan Manager Associates will:
- Successfully complete a structured 12-month learn-and-apply academy program
- Participate in classroom learning, simulations, and real-customer engagement scenarios
- Support the execution of Success Plans under the guidance of experienced Success Plan Managers
- Assist with development, maintenance, and updates of customer success documentation
- Prepare materials for governance meetings, including quarterly reviews and steering sessions
- Support tracking of adoption milestones, consumption indicators, and value realization inputs
- Collaborate with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams
Requirements
- STEM degree or equivalent technology experience
- 1–3 years as a Functional/Technical Consultant or in project management
- Hands-on exposure to solution implementation, integrations, and basic cloud/modernization patterns
- Proven focus on customer value—defining success metrics and driving consumption, retention, and time-to-value
- company solution architecture knowledge (S/4HANA, HANA, company BTP, Cloud/SaaS)
- Strong communicator and relationship builder; customer-facing with enablement skills
Work Conditions
The company's hybrid work setup consists of three days a week in the office or on-site with customers or partners. Candidates should be prepared for a practical and immersive portion of the program, which may involve spending two weeks in San Ramon, California.
Additional Information
- Career Status: Graduate
- Employment Type: Regular Full Time
- Expected Travel: 0 - 10%
Location
Riyadh, SA
