Support and Deployment Engineer - KSA

About the Role / About the Job
The company is seeking a Support and Deployment Engineer to join our expanding support team for a highly regarded meeting and collaboration solution for Boards and Leadership Teams. With an ever-growing client base and a presence in over 100 countries, we are recognized globally for our innovative solutions.
In this role, you will deploy and configure systems architectures, ensuring that security frameworks are effectively implemented. You will collaborate with systems administrators and project team members to support system configurations and establish efficient hardware and software deployments that meet project requirements.
Responsibilities
You will undergo intensive on-the-job training and mentoring to prepare you for the following responsibilities:

• Deploy servers with hardening and firewall policies between servers.
• Support the deployment of applications developed by the company in cloud platforms (AWS, Azure, KSA cloud, etc.).
• Carry out the deployment of applications on client premises, including server and application software hardening and firewall policy setup.
• Identify and analyze system integration problems.
• Resolve server issues by identifying root causes and taking immediate remedial action.
• Formulate and implement corrective actions to prevent the recurrence of problems.
• Formulate and implement preventive actions to avert future issues.
• Identify recurring tasks and recommend tools to automate these tasks.
• Be on-call for support cases.
  Requirements
• Fast learner with excellent problem-solving skills.
• Good organizational skills; able to work well under pressure and meet time constraints.
• Flexible and adaptable to changing shift schedules, with the possibility of working weekends, holidays, and across different time zones.
• Strong interpersonal and teamwork skills.